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Greeter

ABM US
Allentown, USA
Part-time
Mid
Onsite
Discovered 1 weeks ago

Full Job Posting

Qualifications

  • Basic Qualifications: • Must be 18 years of age or older • No experience required and on-the-job training provided • No high school diploma, GED or college degree required
  • Preferred Qualifications: • One (1) year of prior customer service or similar experience preferred
  • Must be 18 years of age or older
  • No experience required and on-the-job training provided
  • No high school diploma, GED or college degree required

Responsibilities

  • Maintain an assigned work area, which may be a business entrance, and performs housekeeping duties to ensure cleanliness and adhere to safety policies • Offer hospitality services to guests and creates a positive first impression • Anticipate and responds to guest's needs in a friendly and positive helpful manner • Communicate clearly and professionally • Enact facility emergency procedures when necessary • Remain calm, professional, and polite when working with disgruntled guests • Maintain knowledge of relevant products, policies and procedures • Direct customer to appropriate department based on their needs • Work as a team player and actively contribute to the efforts of all other departments • Attend all required meetings and training sessions • Provides optimal levels of customer service wherever possible
  • Maintain an assigned work area, which may be a business entrance, and performs housekeeping duties to ensure cleanliness and adhere to safety policies
  • Offer hospitality services to guests and creates a positive first impression
  • Anticipate and responds to guest's needs in a friendly and positive helpful manner
  • Communicate clearly and professionally
  • Enact facility emergency procedures when necessary
  • Remain calm, professional, and polite when working with disgruntled guests
  • Maintain knowledge of relevant products, policies and procedures
  • Direct customer to appropriate department based on their needs
  • Work as a team player and actively contribute to the efforts of all other departments
  • Attend all required meetings and training sessions
  • Provides optimal levels of customer service wherever possible

Preferred Qualifications

  • One (1) year of prior customer service or similar experience preferred

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