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Greencross Client Services Vet Nurse

Greencross Pet Wellness Company
North Ryde, AUS
Part-time
Mid · 4+ years experience
Remote
Discovered Today
Communication

Full Job Posting

About the Role:

Remuneration: $32.70 per hour

Available Positions:

Part-Time Position

1pm - 6pm Monday to Friday

As part of the Greencross Client Services Team, you will:

Provide professional telephone triage and general pet health advice

Assist clients with appointment bookings and enquiries

Support Greencross clinics nationwide

Manage website enquiries and customer service requests

Assist with Pet Health Reminders and other business initiatives

Deliver outstanding customer experiences while supporting positive patient outcomes

This role can be performed remotely from anywhere in Australia. For Sydney-based team members, our North Ryde Support Office is available should you wish to work from the office.

All equipment is provided. You will simply need a reliable internet connection, an ergonomic workstation, and a quiet workspace.

About You:

We're looking for someone who:

Holds a Certificate IV in Veterinary Nursing

Has a minimum of 4 years' veterinary nursing experience

Is clinically confident and passionate about delivering exceptional customer service

Has experience working in a fast-paced environment and can remain calm under pressure

Is confident making accurate and timely telephone triage decisions

Has experience using RxWorks

Demonstrates excellent attention to detail

Can follow detailed processes and procedures

Works well independently while remaining connected and engaged with a remote team

Has strong communication skills and genuinely enjoys helping pet owners

Why Join Greencross Client Services?

Work from home with equipment provided

Use your clinical knowledge in a different and rewarding way

Be part of a supportive team of experienced Vet Nurses

Make a real difference to pets and their owners every day

Enjoy structured training and ongoing support

Work with one of Australia's leading veterinary care networks

Apply Now

If you're an experienced Vet Nurse looking for a rewarding remote role where your clinical expertise, compassion, and communication skills can make a genuine impact, we'd love to hear from you.

Join the Greencross Client Services Team and help make a difference for pets and their owners every day.

Qualifications

  • Holds a Certificate IV in Veterinary Nursing
  • Has a minimum of 4 years' veterinary nursing experience
  • Is clinically confident and passionate about delivering exceptional customer service
  • Has experience working in a fast-paced environment and can remain calm under pressure
  • Is confident making accurate and timely telephone triage decisions
  • Has experience using RxWorks
  • Demonstrates excellent attention to detail
  • Can follow detailed processes and procedures
  • Works well independently while remaining connected and engaged with a remote team
  • Has strong communication skills and genuinely enjoys helping pet owners
  • Why Join Greencross Client Services?
  • Work from home with equipment provided
  • Use your clinical knowledge in a different and rewarding way
  • Be part of a supportive team of experienced Vet Nurses
  • Make a real difference to pets and their owners every day
  • Enjoy structured training and ongoing support
  • Work with one of Australia's leading veterinary care networks
  • Apply Now
  • If you're an experienced Vet Nurse looking for a rewarding remote role where your clinical expertise, compassion, and communication skills can make a genuine impact, we'd love to hear from you.
  • Join the Greencross Client Services Team and help make a difference for pets and their owners every day.

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