Graduate Programme - India (Remote)

In this role, you will be the first layer of communication with our customers. You will wear many hats, and your work will have a real impact on the success of PriceLabs' customers and their businesses. Our customers love the support and service we provide, and your role will be to not only uphold similar standards but set new standards.

Taking ownership of customer issues reported and seeing problems through to resolution

Conducting product walkthroughs and providing resolutions to customers' queries

Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues

Provide prompt and accurate feedback to customers

Ensure proper recording and closure of all issues

Answering questions over email, phone calls, & live video calls.

Finding ways to go above & beyond to help customers

PriceLabs is a revenue management solution for the short-term rental and hospitality industry, founded in 2014 and headquartered in Chicago, IL. Our platform helps individual hosts and hospitality professionals optimize their pricing and revenue management, adapting to changing market trends and occupancy levels.

With dynamic pricing, automation rules, and customizations, we manage pricing and minimum-stay restrictions for any portfolio size, with prices automatically uploaded to preferred channels.

Every day, we price over 600,000+ listings globally across 150+ countries, offering world-class tools like the Base Price Help and Minimum Stay Recommendation Engine.

In 2025, we scaled to;

600K+ listings

160+ integrations

300+ globally remote team

70K+ customers worldwide

A globally diverse team, with 40% women across our workforce

Industry awards won:

SaasBoomi 2021

The Shortyz 2020

The Shortyz 2023

STRive Awards 2025

We continue to grow exponentially, backed by a strong team to take us to the next level.

Why join PriceLabs?

Work with an industry-leading product that has thousands of customers worldwide, and our customers love the product! (NPS in the 70s, Customer reviews here )

Work with a global team (19 countries and counting) of passionate individuals who accept open communication, empowerment, and a shared focus on customer success.

We are a remote-first organisation and accept work from home as the norm.

PriceLabs is an equal-opportunity employer. We are committed to providing equal opportunity in all aspects of employment. We do not discriminate based on race, colour, religious creed, national origin, ancestry, sex, age, veteran status, marital status or physical challenges.