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Graduate Program Coordinator

University of Waterloo
Waterloo, CAN
Full-time
Entry · 3+ years experience
Onsite
Discovered 2 weeks ago
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Full Job Posting

Required Qualifications

  • Education
  • Undergraduate degree or equivalent combination of education and experience will be considered.
  • Experience
  • 3+ years of administrative experience with a demonstrated working knowledge of UW policies, procedures, and available campus resources.
  • Experience providing one-on-one support and advice to students in a post-secondary service oriented setting is considered a strong asset.
  • Financial experience with managing scholarships and awards, and a comprehensive understanding of the graduate studies environment is preferred.
  • Knowledge/Skills/Abilities
  • Well-developed organizational, analytical, interpersonal, customer service and communication skills (oral and written).
  • Demonstrated commitment to confidentiality.
  • Ability to provide crisis support to students, as needed.
  • Proven attention to detail, and accuracy while multi-tasking are essential.
  • Proven capacity to handle a high volume of work is required.
  • Demonstrated ability to ask probing questions, anticipate student needs, and apply sound judgment.
  • Proven ability to work independently with minimal supervision in a fast-paced, deadline-oriented, multi-tasking environment.
  • Thorough knowledge of university policies and procedures, particularly as related to graduate studies and scholarship requirements.
  • Intermediate skill level using Microsoft Word, Excel, and PowerPoint.
  • Other technical skills: Quest, OnBase, SharePoint, Outlook, WCMS, LEARN, PowerBI, FileMaker, Teams, and Zoom.
  • Equity Statement The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is coordinated within the Office of Indigenous Relations. The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+. Positions are open to qualified candidates who are legally entitled to work in Canada. The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at [email protected] or 519-888-4567, ext. 45935.
  • Equity Statement
  • The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is coordinated within the Office of Indigenous Relations.
  • The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion. As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
  • Positions are open to qualified candidates who are legally entitled to work in Canada.
  • The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at [email protected] or 519-888-4567, ext. 45935.

Preferred Qualifications

  • Financial experience with managing scholarships and awards, and a comprehensive understanding of the graduate studies environment is preferred.

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