Golf - Food & Beverage Administrator

General Summary

Job Overview - Purpose And Scope

Operational Administration & Communication

• Distribute the Weekly Events Forecast and Banquet Event Orders (BEOs) to all relevant departments (Kitchen, Stewarding, Service) to ensure everyone is prepared for upcoming functions
• Take accurate minutes during the weekly F&B Operations Meeting and distribute the "Action Log" to Department Heads, tracking follow-up on outstanding tasks
• Manage the F&B inbox, responding to general inquiries, supplier meeting requests, and internal booking queries in a professional and timely manner
• Maintain the filing system (digital and physical) for all health and safety records, temperature logs, and supplier contracts

Menu Engineering & Marketing Support

• Assist in the design and formatting of daily menus, wine lists, and buffet labels, ensuring they are free of spelling errors and align with Qiddiya's brand guidelines
• Coordinate with the Marketing team to print special event collateral (e.g., Valentine's Day menus, Tournament flyers) and ensure they are displayed in high-traffic areas
• Update digital menu boards and QR code links immediately upon menu changes or stockouts

Financial & Hr Support

• Collate daily staff attendance records and timesheets, cross-checking them against the roster before submission to HR/Payroll to ensure accurate salary processing
• Assist the Cost Controller by organising delivery notes and invoices, ensuring they are signed by the appropriate Head of Department before processing
• Manage the petty cash float for the department and handle office supply procurement for the F&B office
• Assist in the configuration of the POS system (Lightspeed, Micros/Simphony), adding new buttons, updating prices, and scheduling automatic happy hour discounts as directed by the Manager

Reservation & Guest Database Management

• Monitor the backend of the reservation system (e.g., SevenRooms/OpenTable), merging duplicate guest profiles and tagging VIPs with specific preferences (e.g., "Allergies," "Prefer Window Table")
• Assist with the organisation of large group bookings during peak seasons (Ramadan/Eid), ensuring deposits are collected, and terms and conditions are signed

Education & Experience

• High School Diploma required; Certification in Business Administration or Hospitality Management preferred
• Minimum of 2-3 years of administrative experience, preferably within a hotel, restaurant group, or event management company
• Operational F&B experience (e.g., former Hostess or Waiter) is highly advantageous as it provides context to the administrative tasks

Technical Skills

• Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Basic graphic design skills (Canva, InDesign, or Publisher) for menu creation are a distinct advantage
• Proficiency in Restaurant POS systems and Reservation software
• Excellent typing speed and accuracy