Global Sourcing Manager

Be the single point of accountability for transition activities

Plan, lead and manage the transition portion of outsourcing engagements while ensuring engagement profitability, customer satisfaction and effective staff utilization

Architect transition solutions including the development of cost estimates, staffing requirements, work plans and RFP responses

Conduct workshops to help prospects define requirements and build a business case for outsourcing

Provide leadership to cross-functional and cross-cultural engagement team members

Perform all aspects of transition program management including plan development, resource planning and allocation, tracking and improvement planning.

Lead the creation and execution of due diligence plans for new engagements

Develop and use frameworks, tools and templates to support transition activities and improve engagement predictability

Ensure the engagement team meets service level commitments upon completion of transition

Provide effective turnover to the engagement manager prior to the end of transition

10-15 years of sales, solution development and delivery experience with large Systems Integrator/Big 3 Consulting Company (someone who was responsible for delivering what they designed and sold)

Experience using a global delivery model to support customer requirements in application development and maintenance, infrastructure services, BPO services, testing services, and/or engineering services

Experience in pursuing and managing deal consultant led engagements (ISG, Everest, KPMG, etc.)

Ability to develop/maintain positive client relationships and monitor client satisfaction

Demonstrated success in a matrix management environment

Bachelors or Masters in Computer Science, Business Administration or equivalent

Be able to travel 60%-80% of the time (Monday thru Friday)

Proven abilities in the areas of transition management with regards to complex programs, developing effective customer relationships and developing/delivering presentations that get results

Expert ability to successfully manage large, complex transitions across all phases from inception to implementation in a cross-functional environment

Ability to manage both engagements and projects

Deep understanding of IT outsourcing sourcing/delivery models, with a primary focus on applications development and maintenance

Ability to present and explain technical information in a way that establishes rapport, persuades others, and gains understanding

Strong teamwork and interpersonal skills at all management levels

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.