Global Quality Systems Manager
Role Overview
The Global Quality Systems Manager is responsible for leading and continuously improving Qualitrol's global Quality Management System (QMS) to ensure compliance with customer, regulatory, and international quality standards.
This role serves as the global process owner for quality systems, document control, audit management, corrective and preventive action effectiveness, quality data governance, and enterprise quality applications.
The Global Quality Systems Manager collaborates with Quality, Operations, Engineering, Supply Chain, Service, and Commercial teams to standardize quality processes across all Qualitrol locations while supporting site-specific business needs.
This position drives a proactive culture of compliance, continuous improvement, digital transformation, and operational excellence.
Full Job Posting
Qualifications
- Education
- Bachelor's degree in Engineering, Quality, Manufacturing, Operations, Business, or related technical field required.
- Master's degree preferred.
- Experience
- Minimum 8-10 years of progressive quality leadership experience in a manufacturing environment.
- Minimum 5 years of Quality Management System ownership or quality systems leadership experience.
- Proven experience managing multi-site quality systems and compliance programs.
- Experience leading ISO certification and surveillance audits.
- Experience implementing or administering enterprise QMS software solutions.
- Technical Knowledge
- Expert knowledge of ISO 9001 Quality Management Systems.
- Strong knowledge of corrective action systems, CAPA, root cause analysis, and audit methodologies.
- Experience with document control systems and quality governance processes.
- Knowledge of PFMEA, DFMEA, Control Plans, SPC, APQP, PPAP, and structured problem-solving methodologies.
- Experience with enterprise quality platforms such as ComplianceQuest, Oracle Fusion QMS, ETQ, or equivalent systems.
- Preferred Certifications
- ASQ Certified Manager of Quality/Organizational Excellence (CMQ/OE)
- ASQ Certified Quality Auditor (CQA)
- ISO 9001 Lead Auditor
- Lean Six Sigma Green Belt or Black Belt
- Key Performance Indicators
- The Global Quality Systems Manager is accountable for:
- Successful maintenance of global ISO certifications.
- Internal and external audit performance.
- CAPA closure effectiveness and timeliness.
- Quality system compliance and process adherence.
- eQMS adoption and system utilization.
- Document control cycle time and effectiveness.
- Quality data integrity and reporting accuracy.
- Global quality training compliance.
- Reduction of recurring systemic quality issues.
- Core Competencies
- Strategic Quality Leadership
- Quality Management Systems Expertise
- Regulatory Compliance Management
- Audit Leadership
- Change Management
- Data Analytics and Reporting
- Continuous Improvement
- Cross-Functional Collaboration
- Process Governance
- Coaching and Talent Development
- Location: Fairport, NY (Global Responsibility) Reports To: Director of Global Quality Travel: Up to 25% domestic and international
- #LI-PW1
About Qualitrol
Global precision technology and industrial instrumentation company.
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