Global Quality Product Quality and Reliability Engineer
Role Overview
As a Non-Volatile Memory QRA (NVMQRA) Solid State Drive (SSD) Quality and Reliability Engineer at Micron Technology, Inc., you will you will be responsible for managing quality and reliability of Micron SSD products as these products enter into high volume production phase of product lifecycle.
You will perform reliability testing and data analysis on material associated with sustaining qualifications through change requests, product proliferations, special work requests and conversions.
You will also take part in the management of product deviation events, through participation in product containment activities and providing quality and reliability evaluation plans for risk assessment.
You will also manage the outgoing quality and reliability (OQRM) metrics.
You are expected to conduct failure analysis from qualification, evaluation and OQRM failures and report the resulting data.
You can expect to conduct global meetings to determine product priorities or product dispositions.
In this role you will work with various Engineering and Quality Reliability Assurance Groups to provide technical support, expertise, consultation and training.
You should expect to support customers both internal and external to Micron on an on-going basis.
Key Skills for This Role
Full Job Posting
Job Description
As a Non-Volatile Memory QRA (NVMQRA) Solid State Drive (SSD) Quality and Reliability Engineer at Micron Technology, Inc., you will you will be responsible for managing quality and reliability of Micron SSD products as these products enter into high volume production phase of product lifecycle.
You will perform reliability testing and data analysis on material associated with sustaining qualifications through change requests, product proliferations, special work requests and conversions. You will also take part in the management of product deviation events, through participation in product containment activities and providing quality and reliability evaluation plans for risk assessment.
You will also manage the outgoing quality and reliability (OQRM) metrics. You are expected to conduct failure analysis from qualification, evaluation and OQRM failures and report the resulting data. You can expect to conduct global meetings to determine product priorities or product dispositions.
In this role you will work with various Engineering and Quality Reliability Assurance Groups to provide technical support, expertise, consultation and training. You should expect to support customers both internal and external to Micron on an on-going basis.
Responsibilities And Tasks
Manage Reliability evaluations for deviation management
Determine a reliability evaluation/trials plan
Identify and manage material for sampling
Perform data analysis of reliability tests results and/or by conducting failure analysis
Close out evaluation and provide feedback to stakeholders
Identify deviated material within Material Review Board (MRB)
Take part in containment activities
Determine disposition of materials
Manage and coordinate various inputs from various stakeholders in Quality Reliability
Collaborate with discrete component product quality and reliability team for product reliability evaluations/trials/plans
Collaborate with package quality and reliability team for package-related reliability evaluations/trials/plans
Manage Product Outgoing Quality and Reliability Monitoring
Provide the plan for operations to execute for SSD product OQRM data collection
Analyze the data from Micron Manufacturing Execution System (MES) such as MAM
Use statistical analysis tools to provide conclusions and verify results
Summarize the reult of analyzed data through a regular OQRM metrics report
Digital & AI Tool Usage
Leverage AI-powered tools (e.g., Microsoft Copilot, agentic AI platforms, and other generative AI solutions) to enhance engineering effectiveness, automate routine tasks, analyze large datasets, and improve decision quality.
Drive adoption of AI-enabled workflows to increase productivity, reduce cycle time, and improve knowledge sharing within the organization.
Provide Expertise, Consultation and Training
Communicate Globally with NAND, Firmware, BUs and Engineering Groups for priority management
Provide training to engineers and technicians within and outside of the group
Maintain knowledge base (lessons learned) within the group for each SSD market segment
Stay abreast of Quality and Reliability issues of Micron NAND components
Provide consultation for audits, RMA, and customer issues
Education
Required: Master's Degree in Electrical, Electronics, Computer Engineering, or a related field
Desired: PhD in Electrical, Electronics, Computer Engineering, or a related field
Candidates with a Bachelor’s degree and strong academic performance, relevant internships, research projects, or semiconductor-related experience may also be considered.
Experience
- Exposure through coursework, academic research, internships, co-op programs, or project work in one or more of the following areas is preferred: Solid State Drive (SSD) products and storage technologies, Non-Volatile Memory (NAND, NOR, UFS, eMMC, SSD) technologies, Semiconductor device engineering, Semiconductor process integration engineering, Semiconductor quality and reliability engineering
- Experience applying engineering principles to solve complex technical problems through academic, research, or internship projects.
- Demonstrated ability to effectively utilize Generative AI and Agentic AI platforms (e.g., Microsoft Copilot, Claude, ChatGPT, or equivalent tools) to improve productivity, automate routine tasks, accelerate data analysis, and enhance technical documentation.
- Comfortable leveraging AI-assisted tools in daily engineering activities while exercising sound technical judgment, critical thinking, and responsible data handling practices.
- Strong willingness to learn, adapt, and work in a fast-paced semiconductor product development environment.
- Fundamental knowledge of semiconductor manufacturing and wafer fabrication processes
- Fundamental understanding of semiconductor device physics
- Basic understanding of NAND flash memory architecture and operation
- Basic understanding of Solid State Drive (SSD) architecture and operation
- Familiarity with storage interface standards such as SATA, PCIe, and NVMe through coursework, projects, or internships
- Understanding of engineering statistics and reliability concepts
- Strong analytical, troubleshooting, and problem-solving skills
- Effective written and verbal communication skills
- Ability to learn new technologies quickly and collaborate effectively in a cross-functional global team environment
- About Micron Technology, Inc.
- We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.
- To learn more, please visit micron.com/careers
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
- To request assistance with the application process and/or for reasonable accommodations, please contact [email protected]
- Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
- Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
- AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.
- Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
About Micron Technology, Inc.
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact [email protected]
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.
Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
Preferred Qualifications
- Exposure through coursework, academic research, internships, co-op programs, or project work in one or more of the following areas is preferred: Solid State Drive (SSD) products and storage technologies, Non-Volatile Memory (NAND, NOR, UFS, eMMC, SSD) technologies, Semiconductor device engineering, Semiconductor process integration engineering, Semiconductor quality and reliability engineering
Responsibilities
- And Tasks
- Manage Reliability evaluations for deviation management
- Determine a reliability evaluation/trials plan
- Identify and manage material for sampling
- Perform data analysis of reliability tests results and/or by conducting failure analysis
- Close out evaluation and provide feedback to stakeholders
- Identify deviated material within Material Review Board (MRB)
- Take part in containment activities
- Determine disposition of materials
- Manage and coordinate various inputs from various stakeholders in Quality Reliability
- Collaborate with discrete component product quality and reliability team for product reliability evaluations/trials/plans
- Collaborate with package quality and reliability team for package-related reliability evaluations/trials/plans
- Manage Product Outgoing Quality and Reliability Monitoring
- Provide the plan for operations to execute for SSD product OQRM data collection
- Analyze the data from Micron Manufacturing Execution System (MES) such as MAM
- Use statistical analysis tools to provide conclusions and verify results
- Summarize the reult of analyzed data through a regular OQRM metrics report
- Digital & AI Tool Usage
- Leverage AI-powered tools (e.g., Microsoft Copilot, agentic AI platforms, and other generative AI solutions) to enhance engineering effectiveness, automate routine tasks, analyze large datasets, and improve decision quality.
- Drive adoption of AI-enabled workflows to increase productivity, reduce cycle time, and improve knowledge sharing within the organization.
- Provide Expertise, Consultation and Training
- Communicate Globally with NAND, Firmware, BUs and Engineering Groups for priority management
- Provide training to engineers and technicians within and outside of the group
- Maintain knowledge base (lessons learned) within the group for each SSD market segment
- Stay abreast of Quality and Reliability issues of Micron NAND components
- Provide consultation for audits, RMA, and customer issues
- Required: Master's Degree in Electrical, Electronics, Computer Engineering, or a related field
- Desired: PhD in Electrical, Electronics, Computer Engineering, or a related field
- Candidates with a Bachelor’s degree and strong academic performance, relevant internships, research projects, or semiconductor-related experience may also be considered.
About Micron Technology
Micron Technology is a global semiconductor company that designs and manufactures memory and storage solutions, including DRAM, NAND and NOR products. Founded in Boise, Idaho, in 1978, its technologies support applications spanning data centers and AI, automotive, mobile, industrial and consumer devices.
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