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Global IT Operations Manager

Marmon Holdings
Hillsboro, USA
Full-time
Manager · 7–10 years experience
Onsite
Discovered 1 weeks ago

Full Job Posting

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 7–10 years of IT management experience, including networking and end-user support.
  • 5+ years of IT Operations team leadership or supervisory experience.
  • Strong knowledge of enterprise networking architecture, protocols, and security.
  • Familiarity with ITIL practices and service desk management frameworks.
  • Experience with Freshservice administration, workflows, automation, service catalogs, and reporting preferred.
  • Experience supporting geographically distributed teams across multiple regions and time zones preferred.
  • Strong leadership, communication, analytical, and problem-solving skills.
  • Detail-oriented, customer-focused, and comfortable working in a fast-paced environment.
  • Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
  • We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], and please be sure to include the title and the location of the position for which you are applying.

Preferred Qualifications

  • Experience with Freshservice administration, workflows, automation, service catalogs, and reporting preferred.
  • Experience supporting geographically distributed teams across multiple regions and time zones preferred.

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