Global Case Manager

About Manifest

About the Role

What You'll Do

What We're Looking For

This is for you if...

This is not for you if...

Qualifications

• 5+ years of corporate immigration experience outside the U.S., at a firm, provider, or in-house
• Hands-on case management across multiple jurisdictions, including work permits and permanent residence
• Proven SLA and KPI delivery on high-volume enterprise programs
• Experience directing external network partners or vendors
• Strong communication skills with HR, Mobility, and Legal stakeholders under escalation pressure
• Exceptional organization and accuracy managing concurrent deadlines
• Depth in enterprise markets such as the UK, Canada, Germany, India, Singapore, or Australia
• Experience on both provider and in-house sides of global mobility
• Familiarity with business traveler compliance or permit-expiry tracking programs
• Exposure to U.S. immigration and its intersection with global assignments
• Additional language skills
• This is for you if...
• You want to help build a global immigration practice, not just maintain one. You thrive owning complex, multi-country caseloads with real accountability to outcomes. You're energized by clients who rely on you as a trusted advisor, not just a case processor.
• This is not for you if...
• You prefer narrowly defined work with minimal client or partner coordination. You need close oversight to manage competing deadlines and shifting regulatory landscapes. You're looking for a role with a fully established playbook and no room to shape it.

Responsibilities

• Manage global immigration cases end-to-end within contractual SLAs across multiple jurisdictions
• Deliver eligibility assessments, case strategy, and realistic timelines to clients and assignees
• Serve as primary contact for client HR, Global Mobility, Talent Acquisition, and Legal stakeholders
• Coordinate network partners and vendors, holding them to timelines and quality standards
• Monitor legislative changes across assigned jurisdictions and translate them into client guidance
• Track cases, milestones, and documentation in Manifest's platform to stay audit-ready
• Identify and implement workflow, template, or automation improvements that reduce processing time
• 5+ years of corporate immigration experience outside the U.S., at a firm, provider, or in-house
• Hands-on case management across multiple jurisdictions, including work permits and permanent residence
• Proven SLA and KPI delivery on high-volume enterprise programs
• Experience directing external network partners or vendors
• Strong communication skills with HR, Mobility, and Legal stakeholders under escalation pressure
• Exceptional organization and accuracy managing concurrent deadlines
• Depth in enterprise markets such as the UK, Canada, Germany, India, Singapore, or Australia
• Experience on both provider and in-house sides of global mobility
• Familiarity with business traveler compliance or permit-expiry tracking programs
• Exposure to U.S. immigration and its intersection with global assignments
• Additional language skills
• You want to help build a global immigration practice, not just maintain one. You thrive owning complex, multi-country caseloads with real accountability to outcomes. You're energized by clients who rely on you as a trusted advisor, not just a case processor.
• You prefer narrowly defined work with minimal client or partner coordination. You need close oversight to manage competing deadlines and shifting regulatory landscapes. You're looking for a role with a fully established playbook and no room to shape it.