Global Banking and Market Operations - TxB Ops Enablement-Vice President-Bengaluru

BASIC QUALIFICATIONS

• Bachelor’s degree with at least 7 years of relevant professional experience in Operations, project or program management, business analysis, product implementation, client service, or a related financial services function
• Demonstrated experience leading complex, cross-functional change initiatives, product or feature launches, operational implementations, or transformation programs from strategy through execution
• Strong leadership and stakeholder management skills, including the ability to influence senior partners, establish accountability, navigate competing priorities, and drive timely decisions without direct authority
• Advanced project and program management capability, with experience managing governance, milestones, dependencies, resources, risks, issues, and executive-level reporting across multiple workstreams
• Ability to understand product strategy, business requirements, client journeys, operating models, and control considerations and translate them into scalable operational readiness plans
• Experience leading or overseeing user acceptance testing, including test strategy, scenario coverage, participant coordination, defect management, risk assessment, and readiness recommendations prior to launch
• Strong analytical, problem-solving, and control mindset, with sound judgment and the ability to identify material risks, challenge constructively, and recommend practical solutions
• Excellent written and verbal communication skills, with the ability to synthesize complex information into clear executive updates, presentations, recommendations, and decision materials
• Proficiency with Microsoft Excel and PowerPoint and familiarity with project, collaboration, and reporting tools such as JIRA, Confluence, Power BI, and QuickSight
• Comfort and practical fluency using approved AI tools to support research, analysis, drafting, summarization, process improvement, and productivity, with appropriate attention to accuracy, confidentiality, governance, and human oversight
• WE ARE LOOKING FOR

PREFERRED QUALIFICATIONS

• Deep experience in Transaction Banking, cash management, payments, client onboarding, client implementation, client service, or Operations support functions
• Strong knowledge of the Software Development Life Cycle, Agile delivery practices, product roadmaps, release management, and production go-live governance
• Experience using JIRA and Confluence to govern delivery, manage documentation, coordinate issue resolution, and provide transparency across complex initiatives
• Experience with Power BI, Amazon QuickSight, or similar reporting and data visualization tools, including hands-on dashboard development and interpretation of operational data
• Experience with operating model design, process re-engineering, process mapping, procedure documentation, control design, or operational workflow analysis
• Experience identifying, piloting, or scaling AI, automation, or data-driven solutions in a controlled business environment
• Proven ability to operate effectively in ambiguity, connect related workstreams, provide thought leadership, and bring senior stakeholders to clear decisions
• Experience mentoring or developing colleagues and promoting consistent standards across teams

ABOUT GOLDMAN SACHS