Giga Projects Director
Role Overview
Experienced account management professional overseeing and participating in account management and customer relationship processes.
Represent the company’s interests and build business relationships to improve account management performance.
Key Skills for This Role
Full Job Posting
About the role
Experienced account management professional overseeing and participating in account management and customer relationship processes.
Represent the company’s interests and build business relationships to improve account management performance.
Minimum requirements
- 5–10 years of experience in HVAC or a related field, with a focus on major projects.
- Fluent written and verbal communication in English and Arabic.
- Proven sales track record in the Saudi market.
- Dynamic, passionate about sales, and customer oriented.
- Knowledge of the KSA business market and strong daily planning and organization skills.
- Self-aware of how approach and behavior affect customers, peers, and other contacts.
- Customer-focused style and success using a Voice of the Customer approach.
Responsibilities
- Build customer relationships, understand customer needs, recommend products or services, and execute the sales process to support satisfaction.
- Conduct business development across account customer segments and work with the team on major projects.
- Develop prospective customer relationships, new customer contacts, and tailored customer presentations.
- Generate new business, grow existing accounts, meet sales and order goals, and increase market share.
- Follow quotation status, understand project requirements, and propose solutions with application-engineering support.
- Coordinate with factories on pricing, support, equipment, and deliveries; follow the complete delivery cycle.
- Review technical proposals, final technical submittals, and contracts.
- Negotiate pricing and payment terms; follow up on payments.
- Prepare project costing, gather market insights, generate leads, visit customers, and attend weekly and monthly sales reviews.
What Carrier offers
- Professional development opportunities, competitive salary, an international working environment, and an Employee Assistance Programme.
Recruitment process
- The stated selection stages are an initial call with the sourcing or recruitment team followed by an interview with the manager.
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