General Sales Manager
Role Overview
As a sales manager, you will be responsible for leading and managing the sales of boats for your respective location. The ideal candidate is passionate about delighting customers and achieving or exceeding their volume and margin sales goals by leading their team in the defined sales processes.
Key Skills for This Role
Full Job Posting
POSITION SUMMARY
As a sales manager, you will be responsible for leading and managing the sales of boats for your respective location. The ideal candidate is passionate about delighting customers and achieving or exceeding their volume and margin sales goals by leading their team in the defined sales processes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Lead and manage a sales team to achieve and exceed sales goals by successfully following the sales process and ensuring excellent experiences for customers.
- Professionally presents products to customers and prospects, including reviewing the features and benefits of the various boats, preparing quotes, completing trade evaluations and presenting pricing consistent with achieving margin and customer satisfaction goals.
- Partners with Business Manager for presentation of finance products, preparation of closing documents and setting up deliveries.
- Promotes teamwork, supports and works with other team members, departments and locations to ensure the customer has a seamless experience through the sale, financing, delivery and subsequent servicing of the boat.
- Utilizes One Water sales tools, including CRM, to ensure the team is performing daily follow-up and prospecting for new customers, as well as communication on a regular basis with existing customers.
- Promotes a continuous learning environment, develops and maintains a high-level of product, market and industry knowledge, and maintains strong familiarity of all brands.
- Builds and maintains positive customer relationships to strengthen customer loyalty, increase referrals and enhance dealer reputation. Customer satisfaction is prioritized.
- Oversee showroom inventory management, ordering, and coordination of display to optimize sales.
- Actively participates in boat shows, store and off-site sales and customer events.
- All other duties as assigned.
SKILLS
- Proficient in Microsoft Office Suite and CRM tools.
- Strong verbal and written communication skills, with the ability to engage with customers.
- Organizational and time management skills.
- Strong leadership and team management skills.
- Ability to meet or exceed goals/ targets.
- Continuous learning; Achievement of required OneWater Sales Certifications.
QUALIFICATIONS / REQUIREMENTS
- High school diploma or equivalent; bachelor’s degree in business, sales or related field preferred.
- Experience in boat sales, used boat sales management, preferred.
- Knowledge of boat brands, models, and associated features preferred.
PHYSICAL DEMANDS
Remaining in a stationary position, often standing or sitting for prolonged periods
Repeating motions that may include the wrists, hands and/or fingers
Moving about to accomplish tasks or moving from one worksite to another
Operating motor vehicle
Communicating with others to exchange information
Assessing the accuracy, neatness and thoroughness of the work assigned
Hearing
Talking
Seeing
Eye/Hand/Foot Coordination
Light work that includes moving objects up to 20 pounds
OneWater Marine is an Equal Opportunity Employer and complies with ADA regulations as applicable.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
About OneWater Marine
Recreational boat retailer providing sales, service, and maintenance.
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