General Relief Support Workers - Residential Program

This posting closes on November 13, 2026.

Key Responsibilities to

• Client
• Establish respectful and professional boundaries while developing positive working relationships with clients
• Assist clients in the development and monitoring of goals and objectives indicated by instruction provided by the Residential Relief Supervisor and/or the Community Support Coordinator
• Support individuals in specifically identified areas to live independently or increase independence in the community. This may include daily living skills, community inclusion, recreation and leisure activities, and management of health-related matters as directed by the client coordinator
• Establish and maintain a positive professional working relationship with client guardians and other client supports where applicable.
• Agency
• Understand and adhere to CASS Policies & Procedures and program specific expectations as defined in program Operations Manuals
• Responsible for checking email communications at the beginning of every shift
• Complete client and agency specific paperwork in a timely fashion. This includes, but is not limited to, the submission of: Monthly timesheets Monthly expenses Hazard Reports Staff Incident & Near Miss Reports Client Incident Reports
• Monthly timesheets
• Monthly expenses
• Hazard Reports
• Staff Incident & Near Miss Reports
• Client Incident Reports
• Actively participate in the CASS Health & Safety program, and adhere to Health & Safety policies in accordance to CASS policy & procedures and Alberta OHS legislation
• Maintain valid certification in all core training/employment requirements, and any additional training as assigned based on client support needs
• Culture
• Model and demonstrate CASS values in all interactions with clients, staff, and community members
• Demonstrate respect and collaboration with all internal and external stakeholders of the CASS organization
• Demonstrate an ability and willingness to give and receive honest, balanced feedback

Key Knowledge and Skill Sets

• Ability to maintain confidentiality
• Strong verbal and written communications
• Ability to approach situations with positivity
• Ability to adapt communication styles
• Display patience
• Knowledge in supporting adults with developmental disabilities preferred
• Required Education
• Diploma or equivalent experience in Disability Studies
• Other Required Skills
• A vehicle and valid driver's license is considered an asset.
• This position falls under the Caregivers Act. For full details please visit the site below: Caregivers – Employment standards exceptions | Alberta.ca Bill 2: An Act to Make Alberta Open for Business: https://www.alberta.ca/es-exceptions-caregivers.aspx
• Referral Program If you have been referred by an existing CASS staff member, please indicate who referred you in your cover letter so that they can be rewarded through our referral program!
• We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.
• No phone calls please.

Requirements

• Ability to maintain confidentiality
• Strong verbal and written communications
• Ability to approach situations with positivity
• Ability to adapt communication styles
• Display patience
• Knowledge in supporting adults with developmental disabilities preferred
• Required Education
• Diploma or equivalent experience in Disability Studies
• Other Required Skills
• A vehicle and valid driver's license is considered an asset.
• This position falls under the Caregivers Act. For full details please visit the site below: Caregivers – Employment standards exceptions | Alberta.ca Bill 2: An Act to Make Alberta Open for Business: https://www.alberta.ca/es-exceptions-caregivers.aspx
• Referral Program If you have been referred by an existing CASS staff member, please indicate who referred you in your cover letter so that they can be rewarded through our referral program!
• We thank all applicants in advance for their interest in this position, however, only those selected for an interview will be contacted.
• No phone calls please.