General Manager

Role overview

Responsibilities

• Ensure compliance with health and safety policies, company procedures and JD Gyms brand standards.
• Conduct daily, weekly and monthly safety checks; report and follow up on building and equipment defects.
• Recruit and manage Fitness Coaches and General Assistants to provide operational cover.
• Hold regular team meetings to support development and keep colleagues informed.
• Work toward sales and membership targets and maximize secondary spending revenue.
• Maintain high cleanliness standards and oversee cleaning by General Assistants.
• Manage weekly banking to minimize wastage and variance and maximize profit.
• Maintain uniform standards for yourself and team members.
• Deliver professional member service and foster a positive, supportive working environment.
• Represent JD Gyms as an ambassador.

Skills and experience

• Experience leading teams and managing operations in a leisure, fitness, hospitality or customer-focused environment.
• Strong commitment to excellent member service.
• Experience contributing to membership growth, commercial performance, local marketing initiatives and business objectives.
• Experience supporting operational delivery and people leadership.
• Experience recruiting, supporting and developing colleagues.

Benefits

• The source mentions staff discounts on JD Group and other organizational brands and personal development opportunities.