General Manager / Outlet Manager / Shift Supervisor

Role details

Responsibilities

• Oversee daily operations and coordinate staff schedules.
• Ensure consistent service standards and compliance with relevant policies and procedures.
• Manage shift workflows, monitor performance and resource usage, and address operational issues promptly.
• Collaborate with internal stakeholders and prepare routine operations and performance reports.
• Support continuous improvement initiatives.
• Combine on-site supervision in Abu Dhabi with remote administrative and coordination tasks.

Qualifications

• Experience in team leadership and shift supervision, including coordinating staff activities and supporting performance management.
• Operational management skills, including daily workflow organization, service quality oversight, and implementation of standard operating procedures.
• Strong communication and interpersonal abilities for working with diverse teams, stakeholders, and the public.
• Basic understanding of regulatory or compliance environments; public administration or data protection experience is an advantage.
• Proficiency with common office software, digital collaboration tools, and reporting methods.
• Ability to work independently, manage time effectively in a part-time schedule, and adapt to changing operational needs.
• Relevant vocational or academic background in management, administration, law, or a related field is preferred.
• Fluency in English; Slovak or other languages are beneficial.