General Manager - Optical
Full Job Posting
Qualifications
- 5+ years of retail experience. Supervising experience preferred.
- Knowledge of the optical industry is preferred.
- Bachelor’s degree or equivalent experience preferred.
- Proven ability to lead, coach, and build strong associate relationships.
- Strong communication, organization, and problem-solving skills
- Passion for providing exceptional customer service and driving sales.
- Solid understanding of store operations and business performance.
- Optical license required in applicable states.
Responsibilities
- Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies.
- Lead, train, and develop associates through consistent coaching, feedback, and growth opportunities.
- Monitor store performance and guide associates to deliver outstanding customer and patient experiences from start to finish.
- Partner with the Doctor to ensure every patient receives the highest level of care.
- Conduct store audits and uphold quality, merchandising, and service standards.
- Maintain open communication with the District Manager and provide accurate reporting.
- Ensure the store and facility meet all corporate and safety standards.
- Execute marketing, merchandising, and promotional initiatives according to brand standards.
- Manage budgets, supplies, and inventory to meet financial goals.
- Recruit, hire, and retain top talent, creating schedules based on business needs and store traffic.
- Lead by example — coaching your team toward sales and service excellence.
- Provide clear, timely feedback and performance evaluations, while addressing issues proactively.
- Ensure compliance with company policies and maintain accurate associate files and records.
- In some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements.
- We reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.
About National Vision
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at National Vision
Sales Associate - Optical Specialist - Part Time
Orem, USA
The Optical Specialist is customer-facing role at the heart of the Eyeglass World in-store experience. This position brings the brand to life through confident service, attention to detail, and ownership of the final mom
Optometric Technician - Medical Assistant - Part Time
Maple Grove, USA
What would you do? – The Specifics Ensure high quality patient care. Maintain a professional atmosphere and appearance of doctor’s office and pretest room. Understand ocular terminology and diseases and know the ocular a
Sales Associate – Optical – Part Time
Houston, USA
As a Sales Associate, you’ll play a key role in delivering an exceptional experience for our customers while supporting store operations and sales goals. Provide excellent customer service while supporting store sales go
Sales Associate - Keyholder
Maple Grove, USA
As a Sales Associate, you’ll play a key role in delivering an exceptional experience for our customers while supporting store operations and sales goals. Provide excellent customer service while supporting store sales go
Sales Associate – Optical - Part Time
Cheyenne, USA
As a Sales Associate, you’ll play a key role in delivering an exceptional experience for our customers while supporting store operations and sales goals. Provide excellent customer service while supporting store sales go
Sales Associate – Optical – Part Time – Bilingual Spanish
Sacramento, USA
As a Sales Associate, you’ll play a key role in delivering an exceptional experience for our customers while supporting store operations and sales goals. Provide excellent customer service while supporting store sales go
Sales Associate – Optical - Part Time
Watchung, USA
As a Sales Associate, you’ll play a key role in delivering an exceptional experience for our customers while supporting store operations and sales goals. Provide excellent customer service while supporting store sales go
Sales Associate – Optical - Part Time
Simpsonville, USA
Sales Associate - Optical Specialist - Part Time
Orem, USA
Optometric Technician - Medical Assistant - Part Time
Maple Grove, USA
Sales Associate – Optical – Part Time
Houston, USA
Sales Associate - Keyholder
Maple Grove, USA
Sales Associate – Optical - Part Time
Cheyenne, USA
Sales Associate – Optical – Part Time – Bilingual Spanish
Sacramento, USA
Sales Associate – Optical - Part Time
Watchung, USA