oracle
General Manager
Chartwell Retirement Residences
Newmarket, CAN
Full-time
Manager · 2+ years experience
Onsite
Discovered 3 weeks ago
Full Job Posting
What We Offer
- A safe, inclusive workplace where you’re supported and appreciated
- Competitive compensation and benefits
- Opportunities for leadership development and career growth
- A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents
Additional Requirements
- Ability to work flexible hours including some evenings and weekends
- Must be prepared to respond to emergency situations
- Some travel may be required
- Comfort using AI and other digital platform systems and tools to support daily work
- Clear Criminal Background Check, VSS and TB Test where required
- Minimum two years in a leadership role within the retirement or hospitality industry
- Proven skills in operations, team leadership, financial planning, and customer relations
- Graduate of a post-secondary diploma or degree program in nursing, social work, gerontology, hospitality, or business
- Excellent communication, interpersonal, and problem-solving abilities
- Self-directed, accountable, and effective at building collaborative teams
- Strong organizational and multitasking capabilities in a dynamic environment
- Proficient in Microsoft Office and residence management systems
- Ability to assess, plan, and implement processes for resident care, staff development, and operational efficiency
- Knowledge of provincial health regulations and retirement residence legislation
- Familiarity with budgeting, occupancy strategies, and marketing approaches
- Valid Driver’s License, or reliable means of transportation
Responsibilities
- Provide leadership to ensure smooth operations across all departments
- Oversee high-quality care, services, and programs that support resident wellness and satisfaction
- Lead, mentor, and support department managers and staff
- Ensure compliance with health, safety, and legislative standards while monitoring quality assurance
- Manage budgets, monitor financial performance, and support occupancy growth
- Foster community engagement, address resident/family concerns, and contribute to strategic planning and culture-building
- Collaborate leadership team to ensure smooth operations and participate in the Manager on Duty rotation
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