General Manager - F&B
Role Overview
The General Manager – Social leads hospitality and social operations at Five Iron Golf, an indoor golf and entertainment venue.
Key Skills for This Role
Full Job Posting
Role overview
The General Manager – Social leads hospitality and social operations at Five Iron Golf, an indoor golf and entertainment venue.
Responsibilities
- Increase sales through simulator bookings, food and drinks, and golf leagues.
- Hire, train, and coach the team; monitor performance and daily business needs.
- Manage leagues, bookings, events, maintenance, food and drink service, and staff schedules.
- Own guest experience and ensure excellent service.
- Learn venue products and services to make sales and recommendations.
- Manage the location’s profit-and-loss budget, staffing, and other costs.
- Build community relationships and customer loyalty through local marketing and outreach.
- Work toward business goals, communicate needs to head office, and ensure legal and health-and-safety compliance.
Requirements
- Live in Qatar or have at least three years of Qatar work experience.
- At least five years of hospitality management, including three recent years as an Assistant Restaurant Manager or Restaurant Manager.
- Strong leadership, communication, time-management, and organizational skills; positive and energetic attitude.
- Able to handle customer needs quickly and work in a busy environment.
- Available evenings, weekends, and public holidays; able to obtain required location licenses and certificates.
- Fluent English required; Arabic is a plus.
Compensation
- Full-time role with a monthly all-in package of QAR 12,000–16,000.
- Package includes housing and transport allowances, private medical insurance for the employee, annual flight home, 21 calendar days of annual leave, and 11 paid public holidays.
Workplace
- Doha location; work is in person.
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