General Manager

Role overview

Responsibilities

• Ensure health and safety policies and company procedures are followed, and maintain JD Gyms brand standards.
• Complete daily, weekly and monthly safety checks; report and chase defects to keep the building and equipment safe.
• Recruit and manage Fitness Coaches and General Assistants to provide operational cover and meet daily expectations.
• Hold regular team meetings to support development and keep the team updated.
• Work towards sales and membership targets and maximize secondary-spend revenue.
• Maintain high standards of facility cleanliness and ensure General Assistants meet cleaning standards.
• Manage weekly banking to minimize wastage and variance and maximize profit.
• Ensure uniform standards are followed by the team and manager.
• Deliver positive, professional member service and foster a supportive working environment.
• Act as an ambassador for JD Gyms.

Skills and experience

• Experience leading teams and managing operations in a leisure, fitness, hospitality or customer-focused environment.
• Strong commitment to excellent member service.
• Experience contributing to membership growth, commercial performance, local marketing initiatives and business objectives.
• Experience supporting operational delivery, people leadership and commercial performance in a leisure or customer-focused environment.
• Experience recruiting, supporting and developing colleagues.

Benefits

• Staff discount on JD Group and other organizational brands.
• Personal development opportunities to learn and develop at work.

About JD Gyms