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General Manager - Delta Hotels City Center Doha

Delta Hotels and Resorts
Doha, QAT
Mid-Senior
Today
LeadershipStrategic PlanningBudgetingTeam ManagementPerformance ManagementProject Management
Free

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Position Summary

The General Manager is responsible for the overall leadership, operational performance, and financial success of Delta City Center Doha.

This role is ideally suited to a

General Manager (1–3 years of GM experience)

with a strong foundation in hotel operations.

The GM will drive service excellence, operational efficiency, and guest satisfaction, while developing a high-performing team aligned with Marriott brand standards.

Operational Leadership

Lead all day-to-day hotel operations across Rooms Division, Food & Beverage, and support departments.

Leverage strong operational expertise to ensure seamless service delivery and consistent execution of brand standards.

Maintain high visibility within the hotel, engaging with guests and associates to drive service excellence.

Ensure property condition standards are maintained through proactive maintenance and housekeeping oversight.

Financial Performance

Drive revenue growth and profitability through effective cost controls and revenue management strategies.

Analyze financial reports, budgets, and forecasts to identify opportunities and address performance gaps.

Ensure achievement of GOP, RevPAR, and other key financial metrics.

Guest Experience

Champion a guest-centric culture focused on service excellence and memorable experiences.

Monitor guest feedback platforms (e.g., GSS, online reviews) and implement improvement actions.

Ensure prompt and effective resolution of guest concerns.

People Leadership & Development

Build, lead, and inspire a high-performing leadership team.

Recruit, develop, and retain talent with a focus on succession planning.

Foster a positive and inclusive work environment aligned with Marriott values.

Provide coaching and mentorship, particularly to departmental leaders.

Brand & Compliance

Ensure strict adherence to Marriott International and Delta Hotels brand standards.

Oversee compliance with all local regulations, safety standards, and company policies.

Successfully manage internal audits, brand audits, and quality assurance evaluations.

Sales & Market Positioning

Collaborate with Sales & Marketing to position the hotel competitively within the Doha market.

Support business development initiatives and key client relationships.

Drive occupancy and market share growth through strategic partnerships.

& Experience

Bachelor’s Degree in Hospitality Management, Business Administration, or related field.

1–3 years’ experience as a General Manager

or in a senior hotel leadership role ready for first or early GM assignment.

Strong operational background (Rooms Division, F&B, or similar).

Experience

within Marriott or an international hotel brand is preferred.

Proven track record in driving operational excellence and guest satisfaction.

Key Competencies

Strong operational acumen

Leadership and team development

Financial and commercial awareness

Problem-solving and decision-making

Guest-centric mindset

Adaptability and resilience in a dynamic environment

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity.

We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.

Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.

We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

#LI-MM1

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind.

We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t.

At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important.

With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world.

If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott.

In joining Delta Hotels, you join a portfolio of brands with Marriott International.

Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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