General Manager
Role Overview
The General Manager’s primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures.
The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI’s and insurance metrics are met.
They are responsible to coach and empower each team member’s performance and success in their individual roles.
The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers, and the General Manager plays a pivotal role in the success of the customer’s experience by ensuring they are working in alignment with all team members.
General Managers are committed to leading by example at all times.
Full Job Posting
Education and/or Experience
- Required
- Post-Secondary Education or equivalent.
- Proven leadership experience in a collision repair environment or similar role.
- Required Skills/Abilities
- Attention to detail and a high degree of accuracy.
- Ability to consistently demonstrate a successful client experience
- Communicate clearly both verbally and in writing.
- Ability to motivate others utilizing effective coaching tools and management skills.
- "This posting is part of our ongoing effort to identify qualified candidates for future opportunities. Applications are accepted on an ongoing basis"
- Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
- The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
- AI Disclosure Statement:
- At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
About The Boyd Group
North America's leading operator of automotive collision repair centers.
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