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General Manager

Chartwell Retirement Residences
Calgary, CAN
Full-time
Manager · 2+ years experience
Onsite
Discovered 1 weeks ago

Full Job Posting

What We Offer

  • A safe, inclusive workplace where you’re supported and appreciated
  • Competitive compensation and benefits
  • Opportunities for leadership development and career growth
  • A warm, welcoming culture inspired by our vision of making people’s lives better, driven by our mission to create happy, healthy, and meaningful lives for our residents

Additional Requirements

  • Ability to work flexible hours including some evenings and weekends
  • Must be prepared to respond to emergency situations
  • Some travel may be required
  • Comfort using AI and other digital platform systems and tools to support daily work
  • Clear Criminal Background Check, VSS and TB Test where required
  • Minimum two years in a leadership role within the retirement or hospitality industry
  • Proven skills in operations, team leadership, financial planning, and customer relations
  • Graduate of a post-secondary diploma or degree program in nursing, social work, gerontology, hospitality, or business
  • Excellent communication, interpersonal, and problem-solving abilities
  • Self-directed, accountable, and effective at building collaborative teams
  • Strong organizational and multitasking capabilities in a dynamic environment
  • Proficient in Microsoft Office and residence management systems
  • Ability to assess, plan, and implement processes for resident care, staff development, and operational efficiency
  • Knowledge of provincial health regulations and retirement residence legislation
  • Familiarity with budgeting, occupancy strategies, and marketing approaches
  • Valid Driver’s License, or reliable means of transportation

Responsibilities

  • Provide leadership to ensure smooth operations across all departments
  • Oversee high-quality care, services, and programs that support resident wellness and satisfaction
  • Lead, mentor, and support department managers and staff
  • Ensure compliance with health, safety, and legislative standards while monitoring quality assurance
  • Manage budgets, monitor financial performance, and support occupancy growth
  • Foster community engagement, address resident/family concerns, and contribute to strategic planning and culture-building
  • Collaborate leadership team to ensure smooth operations and participate in the Manager on Duty rotation

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