General Manager
Role Overview
Restaurant General Manager with responsibility for the restaurant's performance, team and guest experience.
KFC restaurants may be directly operated or owned by franchise partners; benefits may vary by location.
Key Skills for This Role
Full Job Posting
Role overview
Restaurant General Manager with responsibility for the restaurant's performance, team and guest experience.
KFC restaurants may be directly operated or owned by franchise partners; benefits may vary by location.
Restaurant leadership
- Take full ownership of the restaurant, drive performance and achieve goals.
- Train, coach and motivate the team to meet and exceed standards.
- Own KPIs and lead the team to deliver results each shift.
Operations and guest experience
- Oversee rosters, stock and reporting to keep operations running smoothly.
- Maintain efficient, clean and compliant operations, including during busy periods.
- Create positive guest experiences that encourage first-time visitors to return.
What KFC is looking for
- Previous experience managing teams and bringing out the best in people.
- Ability to build strong teams, handle challenging conversations and create a culture where people feel included.
- Ability to maintain efficient, clean and compliant operations.
Benefits
- Benefits listed include a quarterly bonus, extra holiday, life assurance, a meal each shift, staff discount, gym discounts, high-street perks and wellbeing support.
- Benefits may vary depending on whether a restaurant is company-operated or franchise-operated.
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