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General Help, Full Time

Chartwells
Stoney Creek, CAN
Full-time
Entry
Onsite
CAD 19-19 hourly / hour
Discovered 1 months ago
POS

Full Job Posting

Position Description & Key Duties

  • Employees working in the Tim Hortons unit are responsible for providing excellent customer service while supporting the daily operations of the location. Employees must be available to work a variety of shifts based on operational requirements.

Key Responsibilities

  • Provide friendly, professional and efficient customer service to students, staff, faculty and visitors.
  • Take customer orders accurately and process cash, debit and credit transactions.
  • Prepare and serve Tim Hortons beverages, including coffee, tea, specialty beverages and cold drinks, following established recipes and procedures.
  • Prepare and assemble food items, sandwiches, baked goods and other menu items according to Tim Hortons and Chartwells standards.
  • Operate POS equipment and ensure all transactions are processed accurately.
  • Maintain a clean, organized and well-stocked service area throughout the shift.
  • Restock food, beverages, cups, lids, condiments, packaging and other supplies as required.
  • Monitor product levels and communicate shortages or replenishment needs to the supervisor.
  • Follow all food safety, sanitation, personal hygiene and workplace health and safety requirements.
  • Complete cleaning duties, including counters, equipment, floors, work areas, dining areas and other assigned areas.
  • Follow proper procedures for food preparation, storage, temperature control, rotation and waste.
  • Assist with opening and closing duties, including preparation of the unit, stocking, cleaning and securing the area.
  • Work efficiently during busy periods while maintaining accuracy and a high level of customer service.
  • Respond to customer questions and concerns in a professional and respectful manner and seek assistance from a supervisor when required.
  • Work cooperatively with team members and assist in other areas of the operation as business needs require.
  • Follow all company, campus and unit policies and procedures.
  • Perform other related duties as assigned by management.

Availability Requirement

  • Employees must be able to have the flexibility to work varying shifts, including opening, daytime and closing shifts, based on operational requirements.

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