GC&E Coordinator

Role overview

Sales and business development

• Respond to inquiries and secure meeting and group accommodation sales, including meeting space, food and beverage, and ancillary services.
• Bookings typically cover groups of 10–50 rooms, varying by hotel.
• Prospect, qualify, and convert new opportunities through outbound efforts, proposals, and tailored sales strategies.
• Conduct hotel tours and site inspections; negotiate pricing, terms, and agreements with clients and vendors.

Client and event coordination

• Serve as the client contact from contract through event execution, coordinating room blocks, food and beverage, billing, performance clauses, and affiliate revenue opportunities.
• Update booking systems, coordinate site visits, and arrange VIP services.
• Prepare and distribute Banquet Event Orders, group resumes, menus, diagrams, and post-event reports.
• Manage timelines and records, and coordinate handoffs with Operations, Catering, and Revenue teams.

Qualities Hilton values

• Hilton values hospitality, integrity, leadership, teamwork, ownership, accountability, urgency, and discipline.

About Hilton