Gaming Manager | Airlie Beach Hotel

Competitive salary + Super

Discounts across 260+ venues in Australia and New Zealand

Genuine investment in your development and career progression

The opportunity to take ownership of gaming operations within an established venue

Support from experienced venue and operational leadership teams

As Gaming Manager, you’ll be responsible for the day-to-day operation and performance of the gaming room at your venue.

Your responsibilities will include:

Leading daily gaming operations and maintaining a strong floor presence

Driving gaming revenue, performance and agreed KPIs

Reviewing results and identifying opportunities to improve performance

Supporting gaming promotions and customer engagement initiatives

Ensuring compliance with Queensland gaming legislation and responsible gambling requirements

Maintaining harm-minimisation and self-exclusion procedures

Managing operational audits, cash controls and reporting

Recruiting, training, coaching and developing gaming team members

Working closely with the Venue Manager and broader leadership team

Delivering a welcoming and responsible experience for every guest

You’ll ideally bring:

Previous experience as a Gaming Manager, Gaming Supervisor or senior gaming team member

Strong commercial understanding of gaming performance and KPIs

Sound knowledge of Queensland gaming compliance and responsible gambling requirements

Proven ability to lead, coach and develop a team

Strong communication, organisation and customer-service skills

A hands-on leadership style

Flexibility to work peak trading periods, including evenings and weekends

Current Queensland RSA and RSG certificates

Current RMLV and Approved Manager approval, or willingness to obtain them

A current Gaming Nominee licence, or eligibility and willingness to obtain it

Customer Liaison Officer experience is desirable but not essential

If you’re an experienced gaming professional ready to take ownership of a gaming operation and build your career with Australian Venue Co., we’d love to hear from you.

Apply now and let us know which venue or location you would be interested in.

Australian Venue Co. values diversity and is committed to creating an inclusive workplace where everyone feels welcome.