Fulfilment Operations Co-worker

At IKEA, our vision is to create a better everyday life for the many people.

We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet.

We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

We are guided by our cultures & values, creating a great place to work.

We stand for equality, diversity and inclusion.

We care about people & planet and promote health & wellbeing.

We nurture your development and provide career opportunities to unlock your potential.

Working at IKEA has its benefits and rewards:

• $29.65 per hour base rate (Monday to Friday, 7:00am to 6:00pm)
• $44.49 per hour Sunday rate (9:00am to 11:00pm), plus above-award pay and applicable penalty rates, including weekends and public holidays
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Free benefits membership (savings and discounts across retailers and service providers)
• Novated leasing and EV subscription options
• Superannuation salary sacrifice
• Fitness Passport membership available
• Bonus programme (where eligible)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible) Additional Information:
• These roles are permanent, part-time 40 hrs/fortnight).
• As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday). This role requires availability to work shift between 6am-10pm.

As a Fulfilment Operations Co-worker your responsibilities will include, but are not limited to:

• Picking, packing and checking of products in line with in-store and/or online customer orders within set KPIs.
• Hand out Click & Collect orders, organise deliveries, and resolve order-related issues.
• Actively contributing to highest goods availability by ensuring accurate replenishment of your assigned area to maintain stock levels and meet the needs of our customers.
• Ensuring IKEA Standard Operating Procedures (SOPs) rules and guidelines are followed throughout the process to ensure the safety of both customers and colleagues.
• Using different types of machines to complete fulfilment operations tasks.
• Supporting the wider fulfilment operations team with tasks where required.

As a Fulfilment Operations Co-worker you are, or you have:

• A passion for optimising supply chain and fulfilment operations.
• A ‘Togetherness’ mindset where you’ll work closely with your team and other departments to secure the best possible outcome for the customers.
• Ability to collaborate yet also be able to work independently.
• An energetic approach as you will be on your feet all day.
• Strong customer focus, ensuring we keep the customer in mind no matter what we do.
• Ability to prioritise tasks in a fast-paced environment.
• A safe mindset, and being comfortable with physical work and manual handling, including heavy, repetitive lifting.