oracle
Fulfillment Technician II
Sherwin-Williams
Minneapolis, USA
Full-time
Onsite
Discovered 3 weeks ago
Excel
Key Skills for This Role
Excel
Full Job Posting
Qualifications
- Minimum Requirements:
- Must have at least two (2) years of customer service or inside/outside sales experience
- Preferred Requirements:
- Have experience in color science, coatings, or manufacturing industries
- Have previous experience working in a team-oriented setting including work experience, extracurricular activities, military service, etc.
- Have previous work experience selling paint and paint related products
- Have work experience using timekeeping and/or customer relationship management ("CRM") systems
- Have experience with excel
- Have a basic understanding of color, coatings, or manufacturing workflows
Responsibilities
- Technical Sample Management & Coil Expertise
- Apply working knowledge of coil products, coatings, colors, manufacturing processes, and quality standards to evaluate and qualify sample requests.
- Interact directly with Sales teams and customers to answer product, color, coating, and application-related questions.
- Develop expertise in coil technology to provide technical support and recommendations for customer and internal inquiries.
- Cut, prepare, label, and distribute coil samples according to customer specifications and company standards.
- Perform quality inspections on samples to verify compliance with established color parameters, specifications, and performance requirements prior to release.
- Generate and communicate technical values and supporting documentation required for customer evaluations and approvals.
- Provide ECC (Electronic Color Communication) support, ensuring accuracy and consistency of color data and related customer deliverables.
- Coordinate closely with Lab, Color, Quality, and Operations teams to ensure samples meet all technical and performance specifications.
- Maintain organized, traceable sample inventory and library systems.
- Process Control, Quality & Compliance
- Monitor lab capacity and technical constraints to provide accurate lead times and customer expectations.
- Conduct quality checks and documentation reviews to ensure sample and product information accuracy.
- Maintain product records and add or update product, color, and sample codes within company platforms and databases.
- Ensure compliance with quality standards, procedures, and documentation requirements.
- Identify process inefficiencies or technical bottlenecks and recommend improvements.
- Training, Knowledge Development & Collaboration
- Maintain and expand technical knowledge of SWCC coil products, applications, coatings, color systems, and performance attributes.
- Assist in training and mentoring other sample or library associates on technical requirements and processes.
- Support cross-functional communication between Sales, Marketing, Quality, Lab, Color, Customer Service, and Operations teams.
- Assist with preparation of technically accurate sales materials, product literature, and customer-facing documentation.
- Act as a technical resource for internal stakeholders regarding sample preparation, color standards, and product capabilities.
- This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits, and more. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, holidays, among other benefits.
About Sherwin-Williams
Chemicals Manufacturing64000 employeesFounded 1866
Global leader in the manufacture, distribution, and sale of paints and coatings.
Visit company websiteApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Sherwin-Williams
Asst Manager/Deputy Manager - Process Engineering
, IND
Manager
Focus on longer term and process improvement items. The process engineer is the primary engineer responsible for process designs, improvements, and engineering support instrument Design. Responsible for developing techni
Discovered TodayView →
Delivery Driver - CDL/Hazmat
Aiken, USA
MidFull-time
This position is responsible for delivering products, including hazardous materials, to customers from Sherwin-Williams stores using box and flat-bed trucks. Drivers ensure deliveries are complete, packed correctly, and
Discovered TodayView →
Asst Manager/Deputy Manager - Process Engineering
, IND
Discovered Today
Delivery Driver - CDL/Hazmat
Aiken, USA
Discovered TodayFull-time
Store Associate
Valdosta, USA
Discovered Yesterday
Branch Warehouser
Moonachie, USA
Discovered Yesterday
Store Associate
Valdosta, USA
Discovered Yesterday
Store Associate
Valdosta, USA
Discovered Yesterday
Store Associate
Valdosta, USA
Discovered Yesterday
Branch Warehouser
Moonachie, USA
Discovered Yesterday