Fulfillment Associate

Lead and Train

• Direct flex employees and temporary workforce, ensuring work meets customer specifications
• Train co-workers and flex staff on job responsibilities and expectations
• Clearly communicate shift-specific requirements so every shift starts strong

Run the Line

• Set up and monitor production lines, including hands-on kit preparation
• Prepare kits for First Piece Approval
• Make real-time adjustments to keep the line running efficiently
• Facilitate workflow across the line for both speed and quality

• Maintain accuracy in Kit Pack counting and packing
• Conduct in-process quality audits and labor reporting
• Inspect product for defects (printing, die cutting, laminating, and more)
• Pull quality production samples for shipment
• Have the authority to halt production over quality concerns — and the responsibility to flag it to management

• Perform finishing tasks: counting, packaging, labeling, and operating material handling equipment Accurately record labor data — QA forms, job tickets, and move tags Maintain visual boards, whiteboards, and hourly labor records Generate accurate packaging labels Follow guidance from shift supervisors and the Fulfillment Line Point Person (Level 3) Follow environmental practices and procedures for material handling and disposal
• Perform finishing tasks: counting, packaging, labeling, and operating material handling equipment
• Accurately record labor data — QA forms, job tickets, and move tags
• Maintain visual boards, whiteboards, and hourly labor records
• Generate accurate packaging labels
• Follow guidance from shift supervisors and the Fulfillment Line Point Person (Level 3)
• Follow environmental practices and procedures for material handling and disposal
• Experience in fulfillment or production operations
• Strong communication skills — you can train others and give clear direction
• A problem-solver's mindset; you troubleshoot rather than wait for someone else to
• Comfort standing for up to 8 hours per shift
• Basic math skills
• Familiarity with safety, housekeeping, and PPE practices
• Ability to enter data into the Titan system
• Confidence reading and interpreting job tickets
• Working knowledge of departmental procedures and policies