Frontdesk & Logistics Coordinator
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Key skills for this role
About the Role
Coordinate front desk, logistics, order processing, production scheduling, sales support, and administrative tasks. Liaise with logistics providers, banks, customers, and internal departments.
Key Skills for This Role
Full Job Posting
Overview
EPYGEN is an established Biotechnology Company, operating in the UAE since 2005, having branches in USA and India.
It is hiring an 'Frontdesk & Logistics Coordinator - to work in the Admin Department with a minimum of 07-10 years of experience in Manufacturing/Biotechnology Industry.
Attractive Remuneration and Benefits as per UAE standards shall be offered to the suitable candidate.
Job Description
- 1. **Customer Service**
- Order processing (making sure that all steps are fulfilled i.e. PO, accepted PI, LC copy, Production Request and finally Despatch)
- Production Scheduling (Issuing Production Request)* Coordinating with Laboratory for reports
- Coordinating with Logistics providers daily
- Coordinating with Banks for order-processing
- Coordinating with customers for order-related communication * Invoicing and payment follow up
- 2. **Sales Support**
- Support Sales Team as per demand in terms of communication, documentation, sending quotations etc.
- Event coordination as per Sales Team requirements like Venue/Hotel bookings, promotional aids etc.
- ISO documentation related to the company's Sales Function - Collect and document: Order processing documents, customer feedback, Complaint handling, Recording Customer Visits if any
- Assisting in marketing activities such as arranging promotional items, registering for industry fair visits etc.
- Customer/Visitor hospitality - arranging meeting rooms, booking hotels, arranging visit visas for clients as per sales requirements with Director's approval
- 3. **Production Coordination**
- Making sure that Production Request is issued promptly so that the order execution is not delayed
- Maintaining clear communication with Production Department about logistic schedules whilst liaising with service providers
- Arranging samples for the Sales Team as per their requests
- 4. **QA Coordination**
- Preparing and maintaining Product Data Sheet / MSDS / Promotional materials / Compliance certificates
- 5. **Administrative Support**
- Managing office stationery supplies and coordinating with vendors for the most cost-efficient solutions
- Secretarial duties for Directors
- Manage office courier for documents and sample shipments
- Managing the main telephone switchboard
Qualifications Required
· Bachelor’s Degree
Working Experience
· Minimum 7 to 10 years’ experience overall, with good working knowledge of commercial logistics.
Executive
**Working Hours** - 8.30 am to 5.30 pm, Monday to Friday
Location** - Dubai Science Park
Pay: AED4,000.00 - AED6,000.00 per month
Application Question(S)
- Do you have experience handling logistics (booking sea shipments, liaising with logistics providers) or dealing with bank LCs?
Education
- Bachelor's (Required)
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