Front Office Team Leader
Skills
About This Role
Job Scope
The Front Office Team Leader is responsible for supervising the front office team and ensuring the smooth and efficient operation of the front desk.
The role focuses on delivering exceptional guest service, supporting team members, and maintaining high operational standards throughout the guest journey.
Main Duties and Responsibilities
- Supervise daily front office operations to ensure smooth service delivery.
- Support the Front Office Manager in managing front desk activities.
- Ensure efficient and professional check-in and check-out processes.
- Monitor guest arrivals, departures, and special requests.
- Provide guidance and support to Front Office Ambassadors.
- Handle guest complaints and ensure prompt and effective resolution.
- Ensure all guest information and reservations are accurately recorded in the system.
- Coordinate with housekeeping and other departments to ensure room readiness.
- Monitor front desk performance and maintain service standards.
- Assist with training and development of front office team members.
- Ensure adherence to hotel policies, procedures, and service standards.
- Assist with room allocation and upgrade opportunities.
- Monitor billing accuracy and guest account settlements.
- Maintain a professional front desk environment and ensure proper grooming standards.
- Prepare shift reports and communicate important information to management.
- Support the team during peak operational periods.
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
Assistant Front Office Manager
Marriott International · Saudi Arabia
Manage guest check-ins, ensure accurate billing, train staff, maintain quality standards, and provide exceptional customer service in a hospitality environment.
Skills
5 days ago
Apply Now↗Apply Now ↗Front Office Manager
Marriott International · Saudi Arabia
Maintaining Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. De...
Skills
5 days ago
Apply Now↗Apply Now ↗Supervisor-Front Office
Delta Hotels and Resorts® · Jiddah
Additional Information Job Number 26061173 Job Category Rooms & Guest Services Operations Location Delta Hotels by Marriott Jeddah Al Salam, 3243 Al Salam, Jeddah, Saudi Arabia, Saudi Arabia, 23613VIEW ON MAP Schedule Fu
Skills
5 days ago
Apply Now↗Apply Now ↗Assistant Front Office Manager ( Saudi Nationals only )
Delta Hotels and Resorts® · Jiddah
Additional Information Job Number 26061173 Job Category Rooms & Guest Services Operations Location Delta Hotels by Marriott Jeddah Al Salam, 3243 Al Salam, Jeddah, Saudi Arabia, Saudi Arabia, 23613VIEW ON MAP Schedule Fu
Skills
5 days ago
Apply Now↗Apply Now ↗Front Office Manager
Delta Hotels and Resorts® · Jiddah
Additional Information Job Number 26060650 Job Category Rooms & Guest Services Operations Location Delta Hotels by Marriott Jeddah Al Salam, 3243 Al Salam, Jeddah, Saudi Arabia, Saudi Arabia, 23613VIEW ON MAP Schedule Fu
Skills
5 days ago
Apply Now↗Apply Now ↗Front Office Supervisor
Radisson Hotel Group · Riyadh
Oversee hotel operations, manage guest check-ins and check-outs, ensure guest satisfaction, and maintain compliance with policies while utilizing OPERA Cloud.
Skills
6 days ago
Apply Now↗Apply Now ↗Front Office Manager
SOFITEL · Riyadh
Manage Front Office operations, ensure guest satisfaction, lead staff, handle revenue management, and maintain service standards; requires hospitality degree and leadership skills.
Skills
6 days ago
Apply Now↗Apply Now ↗Mgr-Front Office I
Delta Hotels and Resorts® · Jiddah
Additional Information Job Number 26060650 Job Category Rooms & Guest Services Operations Location Delta Hotels by Marriott Jeddah Al Salam, 3243 Al Salam, Jeddah, Saudi Arabia, Saudi Arabia, 23613VIEW ON MAP Schedule Fu
Skills
6 days ago
Apply Now↗Apply Now ↗Mgr-Front Office I
Delta Hotels and Resorts® · Jiddah
Additional Information Job Number 26060650 Job Category Rooms & Guest Services Operations Location Delta Hotels by Marriott Jeddah Al Salam, 3243 Al Salam, Jeddah, Saudi Arabia, Saudi Arabia, 23613VIEW ON MAP Schedule Fu
Skills
6 days ago
Apply Now↗Apply Now ↗2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required