Front Office Receptionist

Saudi Arabia

Permanent

Administration

14050

About the role

Key responsibilities but not limited to

• You will be responsible for delivering a comprehensive front‑of‑house and administrative service, including but not limited to:
• Reception and visitor experience
• Managing the front reception desk and providing a professional, welcoming and efficient service to all visitors and callers
• Greeting, welcoming and announcing visitors, ensuring a consistently positive and professional first impression
• Acting as the first point of contact for incoming calls, screening and directing calls appropriately and providing basic information where required
• Ensuring all visitors receive a verbal safety briefing covering office safety and emergency procedures
• Maintaining office security by following company procedures, managing visitor logs and issuing visitor access badges
• Facilities and office environment
• Ensuring the reception area, lobby and meeting/conference rooms are clean, safe and presentable at all times
• Proactively identifying and addressing any issues that may affect safety, comfort or presentation, coordinating with the Office Assistant or escalating to the Assistant Office Services Manager as appropriate
• Booking meeting and conference rooms and arranging catering and refreshments as required
• Administrative and operational support
• Managing incoming and outgoing mail, courier services and deliveries
• Coordinating hotel bookings in Riyadh for visiting staff and managers, including liaising with hotel representatives and conducting hotel inspections
• Managing the driver schedule, allocating journeys and maintaining accurate daily journey logs
• Preparing Local Purchase Orders (LPOs) for office goods and services, including stationery, cleaning and pantry supplies, in line with preferred suppliers
• Business support and coordination
• Providing administrative support to the Riyadh administration team, including CV formatting and timesheet‑related tasks
• Managing and updating office Compass pages
• Monitoring the KSA administration email inbox and distributing correspondence to relevant stakeholders
• Downloading Requests for Proposals (RFPs) and related documentation from client portals
• Uploading Mott MacDonald technical and financial proposals to client portals
• Drafting professional correspondence and letters
• Formatting Word documents and PowerPoint presentations in line with Mott MacDonald brand and quality standards

General

• Supporting ad‑hoc tasks, initiatives and projects as required to support the wider business
• ### **Candidate specification**
• We are looking for someone who brings professionalism, attention to detail and a strong service mindset.
• The ideal candidate will demonstrate:
• Diploma level education or equivalent
• Proven experience in a similar front‑office, reception or administrative role within a professional environment
• Excellent written and spoken English communication skills
• Strong interpersonal skills with the ability to build effective working relationships at all levels
• High levels of organisation, forward planning and time management, with the ability to prioritise a varied workload
• Excellent attention to detail and accuracy
• Ability to multitask and work calmly under pressure
• Proactive, resourceful and able to resolve issues independently
• Confidence to work on own initiative with minimal supervision
• Strong customer focus and commitment to service excellence
• Proficiency in Microsoft Word, Excel, PowerPoint and Outlook
• Experience using InDesign is highly desirable
• Professional appearance and conduct
• Enthusiastic, conscientious and reliable with a strong work ethic
• Positive, flexible and collaborative approach with a “can‑do” attitude
• Verbal ability in Arabic or additional languages is an advantage
• ### **Why join Mott MacDonald?**
• We are an employee‑owned business where people are at the heart of everything we do.
• We offer:
• A supportive, inclusive and collaborative working culture
• Opportunities to grow, learn and develop your career
• The chance to contribute to projects that make a meaningful difference to society
• At Mott MacDonald, you will be valued for who you are, supported to perform at your best and encouraged to shape your own career journey. #LI-SA2

Our Purpose

Equality, Diversity and Inclusion

Flexible Working

• At Mott MacDonald, we support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility.
• We are open to discussing flexible working at interview stage.
• We can offer:
• 90 calendar days’ paid maternity leave
• Competitive annual leave
• An annual professional institution subscription
• Annual company performance bonus scheme – Subject to company performance