Front Office - Internship

Internship overview

Front office responsibilities

• Welcome guests and support memorable arrival and departure experiences.
• Assist with daily operations, including check-ins, check-outs, enquiries, and guest requests.
• Provide accurate information about hotel facilities, services, and local attractions.
• Learn front desk, guest relations, concierge, reservation systems, guest profiles, and operational procedures.
• Work with colleagues across departments and handle guest information professionally and confidentially.
• Participate in training and development opportunities.

Candidate qualifications

• The posting asks for current study toward a diploma or degree in Culinary Arts, Culinary Management, Hospitality Management, or a related field.
• The candidate section also describes a passion for cooking, food preparation, culinary arts, and kitchen work, which conflicts with the Front Office Intern title and duties.
• Good English communication skills and a positive attitude, willingness to learn, and enthusiasm for professional work are requested.
• Basic culinary techniques, ingredients, and food safety knowledge are described as advantageous.
• Previous culinary or kitchen experience is advantageous but not essential.
• The candidate section mentions working in a fast-paced kitchen environment while maintaining quality and hygiene standards.

Workplace

• The internship is with the front office team at Banyan Tree Dubai, a hotel in Dubai.

About the hotel group

Internship benefits

• The posting describes practical luxury-hospitality experience, mentorship, exposure to international guest service standards, and development of communication, problem-solving, and guest-relations skills.
• The posting also mentions opportunities for learning, development, and career progression within the group.