Front Office Host/ess

%3Cp class=%22MsoNormal%22%3E%3Cstrong%3EAbout Hyatt Regency London Olympia%3C/strong%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3EHyatt Regency London Olympia is part of the transformation of Olympia into London’s newest destination for entertainment, hospitality and business, featuring exclusive new restaurants and bars, a brand new music venue and theatre to delight visitors from all over the world. Building on a rich heritage of events and culture, Olympia is becoming a vibrant neighbourhood of venues, eateries, public realm and experiences in London.%3C/p%3E%3Cp class=%22MsoNormal%22%3EWithin the Olympia destination, Hyatt Regency London Olympia will offer 204 bedrooms, a bar and restaurant, a welcoming lobby lounge and three meeting rooms, with direct connectivity to Pillar Hall and the International Convention Centre.%26nbsp;As a new opening, the hotel presents an exciting opportunity to join a growing team and be part of the opening of a landmark new hotel.%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cstrong%3EDuties and responsibilities related to the Front Office Host/ess role%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3EGreet and welcome guests upon arrival, confirming booking details with accuracy and professionalism.%3C/p%3E%3Cp%3E%26nbsp;%3C/p%3E%3C/li%3E%3Cli%3E%3Cp%3EManage the check-in process efficiently, issuing room keys and providing clear information on hotel facilities and services.%3C/p%3E%3Cp%3E%26nbsp;%3C/p%3E%3C/li%3E%3Cli%3EOversee the check-out process, including preparing bills, processing payments, and gathering guest feedback.%3C/li%3E%3Cli%3ECoordinate with housekeeping to ensure guest rooms are prepared and maintained to the highest standards for incoming arrivals.%3C/li%3E%3Cli%3EWork collaboratively with other departments, such as housekeeping, engineering, and food %26amp; beverage, to address and fulfil guest needs, requests, and inquiries.%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cstrong%3EAbout You%3C/strong%3E%3Cbr%3EPrevious experience in a front office role within the premium hotel segment is preferred. You bring strong communication and organisational skills with a guest-focused approach. Familiarity with hotel management software is an advantage but not essential, and you are confident using standard computer applications.%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cstrong%3EBenefits of the Front Office Host/ess role include%3C/strong%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E12 complimentary nights a year across Hyatt Hotels worldwide%3C/p%3E%3Cp%3E%26nbsp;%3C/p%3E%3C/li%3E%3Cli%3EDiscounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!%3C/li%3E%3Cli%3EFree Meals on duty in our colleague restaurant%3C/li%3E%3Cli%3EUniform provided and laundered complimentary%3C/li%3E%3Cli%3EHeadspace membership and access to our Employee Assistance Programme%3C/li%3E%3Cli%3E50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo2;tab-stops:list .5in;%22%3EContinuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3EAt Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!%3C/p%3E%3Cp class=%22MsoNormal%22%3EBeing part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.%3C/p%3E%3Cp class=%22MsoNormal%22%3EJoin a team that is making travel more human. Connected. Sustainable. Here, everyone%27s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cstrong%3ENext Steps:%3C/strong%3E%26nbsp;Apply today for this%26nbsp;%3Cstrong%3EFront Office Host/ess%3C/strong%3E%26nbsp;role and start your journey with Hyatt Hotels!%3C/p%3E Job Details Primary Location: GB-ENG-London, Hyatt Regency London Olympia Job Level: Administrative, Full-time Pay Basis: Yearly, Pound Sterling (GBP)