Front Office Executive

Front Office Executive, for a training and consultancy service provider in Food Safety, Health safety, Occupational Safety and other management systems head quartered in Dubai

Act as the primary point of contact for office visitors, professionally and promptly addressing customer questions, objections, and basic concerns.

Handle incoming customer enquiries through phone calls, WhatsApp, LinkedIn, email, and other digital platforms.

Conduct outbound cold calls to prospective customers to promote training and consultancy services and generate sales opportunities.

Follow up on leads generated from marketing campaigns, databases, and digital sources to convert them into confirmed sales.

Engage with prospects to understand their requirements, present suitable solutions, and close sales effectively.

Maintain accurate records of calls, enquiries, follow-ups, and sales communications in the designated system or register.

Prepare and submit regular reports on calling activities, lead progress, and customer feedback.

Coordinate with the marketing, customer relations, and operations teams to ensure smooth service delivery.

Assist the operations team in documentation and administration of training and related activities.

Languages: Fluency in both English and Hindi is required.

Strong communication, negotiation, and presentation skills.

Proficiency in Office tools and relevant computer skills.

Starting Salary: AED 2,500 – 3,000 per month

Dubai.

Preference: Candidates with own/sponsored Visa.

Pay: AED2,500.00 - AED3,000.00 per month