Front Office Executive

Role overview

Key responsibilities

• Welcome visitors and clients and manage the reception area.
• Handle incoming calls, emails, and general inquiries.
• Manage appointments, meetings, and incoming correspondence.
• Provide administrative and documentation support to the team.
• Maintain a professional and welcoming office environment.
• Call existing customers to collect feedback on products and services.
• Contact customers to understand current or future IT requirements and communicate them to the relevant team.
• Maintain customer follow-up records and coordinate with relevant departments.

Requirements

• Bachelor's degree or relevant qualification.
• Good verbal and written communication skills in English.
• Basic computer knowledge, including Microsoft Office.
• Good telephone etiquette and a polite, customer-friendly attitude.
• Organized, attentive, and able to manage multiple tasks.
• Previous front office, reception, or customer service experience is an advantage.
• Confidence in making customer calls and communicating professionally is preferred.

Pay

• AED 2,500–3,000 per month.

Workplace

• Work location is in person.