workable
Front Office Coordinator | Smile Central Park Periodontics | Manhattan, NY
United Dental Corporation
New York, USA
Full-time
Mid
Onsite
Discovered Yesterday
Communication
Key Skills for This Role
Communication
Full Job Posting
Requirements
- High school diploma or equivalent
- Strong customer service and communication skills
- Excellent organizational and multitasking abilities
- Basic computer proficiency
- Professional demeanor and positive attitude
- Ability to work collaboratively within a team environment
- Preferred
- Periodontal office experience
- Dental front office experience
- Experience with dental insurance verification
- Experience with treatment presentation and financial arrangements
- Experience with dental practice management software
- Experience in PPO, Fee-for-Service, and/or Medicaid environments
- Bilingual skills (if applicable to market)
- Previous dental front-office experience.
- Direct, hands-on experience scheduling periodontal surgical procedures.
- Working knowledge of periodontal terminology, surgical scheduling considerations, treatment sequencing, and postoperative follow-up.
- Understanding of periodontal maintenance, recall/recare, and ongoing patient care coordination.
- Experience reviewing treatment plans and communicating next steps with patients.
- Strong scheduling, organizational, and patient communication skills.
- Ability to maintain a productive schedule and coordinate effectively with providers and clinical staff.
- Please note: General dental front-office experience, medical surgical scheduling, or experience in other dental specialties without direct periodontal surgery scheduling experience does not independently meet this position's requirements.
- Experience working in a periodontal or multispecialty dental practice.
- Familiarity with dental insurance verification, benefits, and patient financial coordination.
- Experience coordinating multiple providers and complex treatment schedules.
- Strong follow-through with unscheduled treatment and patient recalls.
- Ability to work collaboratively with an established Office Manager and clinical team.
- What Success Looks Like
- You become a trusted resource for patients and the clinical team while keeping the periodontal surgical and maintenance schedules organized, productive, and moving forward.
- You understand periodontal treatment workflows, anticipate scheduling needs, coordinate appropriate follow-up care, and ensure recommended treatment doesn't fall through the cracks.
- If you have direct periodontal surgery scheduling experience and are looking to join an established specialty practice in Manhattan, we'd like to hear from you.
Benefits
- Benefits
- Employees regularly scheduled to work 30 or more hours per week may be eligible for:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) with 4% Employer Match
- Paid Holidays
- Paid Time Off (PTO)
- Continuing Education Support
- Why Join United Dental Corporation?
- Established Patient Bases
- Supportive Team Environment
- Growth and Development Opportunities
- Multi-State Practice Network
- Long-Term Career Growth
- Apply Today
- We are actively interviewing qualified Front Office Coordinators and look forward to learning more about your experience and career goals.
- #IH #DentalPost
Preferred Qualifications
- Additional Preferred Skills
- Preferred
Responsibilities
- Serve as a welcoming, knowledgeable point of contact for patients throughout their treatment experience.
- Coordinate periodontal surgical appointments, including appropriate treatment sequencing, procedure scheduling, and postoperative follow-up.
- Manage periodontal maintenance, recall/recare, and ongoing treatment appointments.
- Maintain a productive periodontal schedule by proactively filling openings and following up with patients requiring treatment.
- Coordinate appointments based on provider recommendations, treatment needs, and appropriate timing of care.
- Manage general scheduling, confirmations, cancellations, and schedule changes.
- Review treatment plans with patients and clearly communicate next steps.
- Help patients understand insurance benefits, financial expectations, and scheduling.
- Verify insurance information and maintain accurate patient records.
- Collect patient payments and assist with financial arrangements as appropriate.
- Manage incoming calls, messages, and patient follow-up.
- Collaborate closely with the Office Manager, periodontists, hygienists, and clinical team to ensure a smooth patient experience.
About United Dental Corporation
Dental Care50 employeesFounded 2021
Private dental partnership organization supporting independent dentists and their practices with operational and business services.
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