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Front Office & Admin Executive
Aloka Eye Clinic
Dubai, UAE
Fulltime, Contract
Mid-Senior
Onsite
AED 2,000/month
Discovered 1 weeks ago
Patient reception and communicationAppointment scheduling and follow-upBasic accountingBillingAccounts receivable (AR)Accounts payable (AP)
Role Overview
The Front Office & Admin Executive handles reception, patient communication, daily administration, and basic accounts support at Aloka Eye Clinic & Day Surgery Center in Dubai.
The role is full-time and in person.
Key Skills for This Role
Patient reception and communicationAppointment scheduling and follow-upBasic accountingBillingAccounts receivable (AR)Accounts payable (AP)
Full Job Posting
Role overview
The Front Office & Admin Executive handles reception, patient communication, daily administration, and basic accounts support at Aloka Eye Clinic & Day Surgery Center in Dubai.
The role is full-time and in person.
Responsibilities
- Welcome and assist patients and visitors professionally; handle calls, WhatsApp messages, patient enquiries, and insurance follow-ups.
- Schedule, confirm, and follow up on appointments; coordinate with doctors and clinical teams to support patient flow.
- Follow up on enquiries and leads to support appointment bookings.
- Assist with billing, accounts receivable, accounts payable, and RCM support.
- Maintain patient records, documentation, and filing; handle feedback and complaints, escalating when needed.
- Support management with routine administration and internal follow-ups; keep the reception area organized and professional.
Requirements
- Have 1–3 years of experience in reception, front office, customer service, administration, or an accounts assistant role.
- Basic accounting knowledge is required, including billing, AR, AP, and an understanding of RCM.
- Excellent verbal and written English communication skills; good knowledge of MS Office and basic computer applications.
- Confidence with calls, WhatsApp communication, and patient follow-ups; strong organization, interpersonal, and multitasking skills.
- A graduate or diploma qualification is preferred. Healthcare, clinic, hospital, or UAE experience is advantageous.
- Immediate joiners or candidates with a short notice period are preferred.
Compensation
- Pay is AED 2,000–3,000 per month.
Workplace
- Work location is in person in Dubai, UAE.
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