Front Desk Receptionsit

Who We Are

What You'll Do

Responsibilities

• Carry out routine check-in and check-out inspections to ensure units are guest-ready and meet quality standards.
• Monitor inventory levels and conduct regular stock checks to maintain operational supplies.
• Coordinate with housekeeping and maintenance teams to ensure tasks are completed efficiently and on schedule.
• Follow up on maintenance requests and repair activities to support uninterrupted guest experiences.
• Assist in preparing daily, weekly, and monthly operational reports and performance updates.
• Maintain accurate records and ensure all property-related documentation is properly organized and compliant.
• Address guest inquiries and requests in a timely, professional, and service-focused manner.
• Coordinate additional guest services and liaise with relevant vendors when required.
• Support the sourcing and management of external service providers and contractors.
• Handle confidential information and operational data with a high level of discretion.
• Welcome guests, visitors, partners, and clients while maintaining a professional first impression.
• Manage incoming calls, route inquiries appropriately, and take messages when necessary.
• Receive and organize incoming mail, deliveries, and packages.
• Ensure the reception and common areas remain clean, organized, and presentable.
• Provide administrative support and assist with other duties as assigned.

What We're Looking For

• Bachelor's degree in Hospitality Management, Business Administration, or a related discipline is preferred.
• Previous experience in front desk operations, guest services, or hospitality environments.
• Strong organizational and coordination skills with excellent attention to detail.
• Effective communication and interpersonal abilities, with a customer-centric approach.
• Proficiency in property management systems and standard office applications.
• Ability to prioritize tasks, work independently, and adapt within a dynamic environment.