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Front Desk Receptionist

Summit Spine and Joint Centers
Augusta, USA
Full-time
Entry
Onsite
Discovered 1 months ago
eClinicalWorksEHR

Full Job Posting

  • Communicating directly with patients and their needs
  • Greeting Patients: checking in, collecting copay, verifying insurance, preparing charts
  • Checking out Patients: scheduling, referring, verifying prescription based on individual needs
  • Assisting Patients to vehicle when necessary
  • Effectively process messages between patients and administration or other medical offices
  • Report to office manager and/or practice administrator
  • The employee must communicate professionally, respectfully, and effectively with patients, visitors, clinicians, coworkers, and vendors, including in busy, demanding, or stressful circumstances.
  • The employee must maintain professional composure and consistently perform assigned duties throughout the scheduled work period; manage routine workplace stressors and feedback without disrupting patient care, patient-facing operations, or coworkers’ work; and use established de-escalation and escalation procedures when appropriate.
  • The employee must exercise sound judgment; maintain appropriate workplace boundaries; receive and respond to routine feedback and direction; protect confidential patient and business information; and address patient or workplace concerns through established supervisory and safety procedures. These functions are essential to the position.
  • Other duties assigned.
  • Must be willing to travel to other locations
  • Must be willing to assist in the Ambulatory Surgery Centers
  • Must be able to lift 45 pounds
  • Must be responsive and comfortable with seeing and handling blood
  • Detail-oriented
  • Willingness to cross-train on all other clinical responsibilities
  • Experience using eClinicalWorks or other EHR system preferred
  • 1-year clinical experience preferred
  • Bachelor's Degree preferred, or equivalent combination of education, training, and experience

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