indeed
Front Desk Receptionist
Ariana Shipping Line LLC
Dubai, UAE
Fulltime, Contract
Senior
Onsite
AED 1,500/month
Discovered 2 weeks ago
Customer serviceReceptionist experienceEnglishVerbal and written communicationCustomer complaint resolutionPhone management
Role Overview
The receptionist is the first point of contact for customers and visitors and supports a positive client experience.
The role supports customers in a car auction environment.
Key Skills for This Role
Customer serviceReceptionist experienceEnglishVerbal and written communicationCustomer complaint resolutionPhone management
Full Job Posting
Role overview
The receptionist is the first point of contact for customers and visitors and supports a positive client experience.
The role supports customers in a car auction environment.
Responsibilities
- Answer customer inquiries about car auctions and resolve complex issues.
- Maintain customer relationships and encourage loyalty and repeat business.
- Resolve car auction customer complaints and concerns promptly.
- Support marketing promotions and digital initiatives related to car auctions.
- Coordinate customer activities, manage documentation, and support departmental operations.
- Carry out data entry, filing, document organization, and communication distribution.
- Route incoming mail and emails to appropriate recipients.
- Welcome visitors, provide information about vehicles, and direct people to the appropriate department or staff.
- Answer and route calls, take and deliver messages, and provide basic caller information.
Requirements
- Minimum 2 to 4 years of receptionist experience.
- Proficiency in English.
- Strong verbal and written communication skills with a professional, empathetic approach.
- Willingness to adapt to changing priorities and varied duties.
Benefits
- Company visa and medical insurance.
- Annual ticket to the employee’s home country.
Pay
- AED 1,500–2,000 per month.
Workplace
- Work location is in person.
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