Front Desk Lead
Full Job Posting
The pay for this full-time position is $21.00 per hour.
Benefits
include Paid Time Off and Health/Vision/Dental Insurance options.
Benefits
- Weekly Pay!
- Paid Training.
- A long list of discounts and benefits is available to all employees.
- Cellphone and other reimbursements are available for some applicable positions.
- State-required healthcare benefits are available to qualifying employees in applicable areas.
- Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas.
- Start earning generous paid time off on your first day.
- Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
- Short-Term Disability Income is offered to qualifying employees in applicable areas.
Front Desk Lead Job Description (includes but is not limited to the following):
- Stay abreast of local happenings, events, and offerings.
- Maintain open communication with the Area Director to stay up to date on operations and high-level matters.
- Ensure the concierge desk is always tidy and clean.
- Review daily shift notes, shift checklists, overnight reports, package audits, and any other implemented procedures.
- Ensure each client and guest receives a Warm Welcome and Fond Farewell across all shifts, and that service is professional and friendly.
- The Lead is expected to assist the Area Director with scheduled callouts. Additionally, the Lead may be required to cover extra shifts if no trained associates are identified.
- Communicate all uniform needs with the Area Director.
- Promptly report any equipment malfunctions or needs to the Area Director and/or Property Manager.
- The Lead is responsible for supporting the Area Director in effectively training staff.
- The Lead should actively contribute suggestions for enhancing the property.
Some of the traits and qualities we look for in this position include:
• Front Desk Management
- Hospitality Management
- Outgoing Personality
- Teamwork
- Mentoring
- Detail-Oriented
- Proactive
- Scheduling
- Accuracy
• Client Relationship Skills
- Financial Management
All employees must be legally allowed to work in the US.
Re-hire eligibility for former employees is determined by past employment performance and/or status.
#ZR
As of the date of this ad, the pay is $25.00 per hour.
It has previously been listed at this rate.
About NFC Amenity Management
Amenity management and staffing company serving luxury residential, mixed-use, commercial, and hospitality properties nationwide.
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