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Front Desk Lead

NFC Amenity Management
Jersey City, USA
Full-time
Mid
Onsite
USD 25-25 hourly / hour
Discovered 3 weeks ago

Full Job Posting

The pay for this full-time position is $21.00 per hour.

Benefits

include Paid Time Off and Health/Vision/Dental Insurance options.

Benefits

  • Weekly Pay!
  • Paid Training.
  • A long list of discounts and benefits is available to all employees.
  • Cellphone and other reimbursements are available for some applicable positions.
  • State-required healthcare benefits are available to qualifying employees in applicable areas.
  • Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas.
  • Start earning generous paid time off on your first day.
  • Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
  • Short-Term Disability Income is offered to qualifying employees in applicable areas.

Front Desk Lead Job Description (includes but is not limited to the following):

  • Stay abreast of local happenings, events, and offerings.
  • Maintain open communication with the Area Director to stay up to date on operations and high-level matters.
  • Ensure the concierge desk is always tidy and clean.
  • Review daily shift notes, shift checklists, overnight reports, package audits, and any other implemented procedures.
  • Ensure each client and guest receives a Warm Welcome and Fond Farewell across all shifts, and that service is professional and friendly.
  • The Lead is expected to assist the Area Director with scheduled callouts. Additionally, the Lead may be required to cover extra shifts if no trained associates are identified.
  • Communicate all uniform needs with the Area Director.
  • Promptly report any equipment malfunctions or needs to the Area Director and/or Property Manager.
  • The Lead is responsible for supporting the Area Director in effectively training staff.
  • The Lead should actively contribute suggestions for enhancing the property.

Some of the traits and qualities we look for in this position include:

• Front Desk Management

  • Hospitality Management
  • Outgoing Personality
  • Teamwork
  • Mentoring
  • Detail-Oriented
  • Proactive
  • Scheduling
  • Accuracy

• Client Relationship Skills

  • Financial Management

All employees must be legally allowed to work in the US.

Re-hire eligibility for former employees is determined by past employment performance and/or status.

#ZR

As of the date of this ad, the pay is $25.00 per hour.

It has previously been listed at this rate.

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