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Front Desk/Intake

Equus Workforce Solutions
Cincinnati, USA
Full-time
Junior · 2+ years experience
Onsite
Discovered 2 weeks ago

Full Job Posting

Who We Are

Our employees consistently rate Grant Associates as a great place to work, and often recommend open positions to friends. We are a culturally diverse company with competitive benefits, frequent opportunities for growth and change, training and fun activities!

Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Culture, Innovation, and Green teams.

Qualifications

  • Minimum 2 years of demonstrated excellence in customer service delivery with experience in workforce development or career services environments (preferred)
  • Advanced proficiency in Microsoft Word, Outlook, and Excel with a minimum typing speed of 40 words per minute
  • Demonstrated competency with standard office equipment, including scanners and photocopiers
  • Strong critical thinking and analytical skills with the ability to assess candidate qualifications, identify skill gaps, and make informed recommendations for appropriate program placement
  • Proven ability to evaluate complex customer information and make sound decisions regarding resource allocation and candidate matching
  • Demonstrated capacity to think strategically about workforce development pathways and career progression opportunities
  • Fluent English language proficiency, both written and verbal, required for all customer interactions and documentation

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