Front Desk - Customer Service Representative

🌟 Join the Gravity Gymnastics Family! 🌟 We're looking for AWESOME Customer Service Representatives (Full-Time)! 💥 THE COMPANY Gravity Gymnastics is a vibrant and energetic gymnastics school for kids aged 6 months to 14 years old. We’re all about fun, positive energy, and creating lasting memories! 💫 We pride ourselves on a fast-paced, family-friendly work environment where we value teamwork and meaningful interactions with our amazing clients. If you love working with children, have a passion for helping others, and want to be part of something special – Gravity Gymnastics is the place for YOU! 😄 ✅ WHAT WE’RE LOOKING FOR A friendly, responsible, and enthusiastic Customer Service Representative who loves making connections and providing top-notch service to our clients. 💁♀️💼 You’ll need to be someone who’s organized, compassionate, and thrives in a fast-paced environment. If you have a positive attitude and are excited to learn – we want to hear from you! 🙌 🗣️ Must be bilingual — Spanish is a major plus! 🧠 KEY SKILLS YOU’LL NEED ✨ Amazing communication skills ✨ A calm, clear, and diplomatic approach to resolving customer issues ✨ Empathy and a good ear for understanding others 👂💗 ✨ Detail-oriented with strong organizational skills 📋🗂️ ✨ Comfortable working with numbers and basic math ➕➖ ✨ Basic computer skills (Word, Excel) and familiarity with office equipment 💻🖨️ 📌 YOUR DAY-TO-DAY 📞 Customer Service: Answer calls, greet visitors, and help customers with their questions and needs 📈 Sales: Help bring in new customers and cross-sell services to existing clients 🗃️ Administration: Input data, prepare reports, and assist the team with daily tasks 🎁 WHAT WE OFFER 🤑 Paid Time Off (PTO) (Full-Time only) 🔥 Health, Dental, and Vision Insurance (85% paid by us for employee-only coverage!) (Full-Time only) 💸 Simple IRA with a 3% company match 💪 On-the-job training to help you succeed 👨👩👧👦 A fun, family-oriented environment 🗓️ YOUR SCHEDULE This is a full-time position with a schedule of 34+ hours per week. Our business hours are: 🕘 Monday – Friday: 8:45 AM to 8:45 PM (all afternoons - one morning per weekday) 🕣 Saturday: 8:30 AM to 1:45 PM (We occasionally host events in the afternoon, and your availability may be required on those occasions.) 🚫 Sunday: Closed (However, we do host special events on select Sundays, and your availability may be required on those occasions.) 💵 COMPENSATION Starting at $15.00 - $18.00 per hour, based on experience and education 🎉 Benefits kick in after 90 days for full-time employees! 📍 WHERE WE’RE LOCATED We’re just a 2-minute drive from the Florida Turnpike and Red Rd., or 5 minutes from I-75 and Miramar Parkway – super convenient! 🚗💨 📍 11940 Miramar Parkway, Miramar FL 33025 📬 HOW TO APPLY Ready to be part of the Gravity Gymnastics team? 💫 Send your resume and cover letter to: 📧 [email protected] Then complete your job application here: 👉 https://www.gravitygymnastics.com/employment-application To learn more about us, check out our website: 🌐 www.gravitygymnastics.com We can’t wait to meet you and welcome you to our Gravity family! 💖