hireology
Front Desk Concierge
Village on the Park Stonebridge Ranch
McKinney, USA
Full-time
Entry
Onsite
USD 15-15.5 hourly / hour
Discovered 1 months ago
Microsoft OfficeHIPAA
Key Skills for This Role
Microsoft OfficeHIPAA
Full Job Posting
Benefits Include
- 401K with a 4% safe harbor match
- Perks at Work- Discounted pricing on purchases
- Holiday Pay including a Floating Holiday
- Generous PTO that rolls over year over year
- Employee Assistance Program
- Paycheck Advances
- Healthcare options
- Financial Hardship Programs
- Compassionate Leave
- PTO Cashout Option
Location
- Village on the Park Stonebridge, an Assisted Living with Memory Care senior community
- Pay Rate : $15.00/hr. - $15.50/hr.
- Full Time : Monday - Friday | 9:00a.m. - 6:00p.m.
- Availability : Must be available to work weekends and holidays
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner.
- Monitor all incoming public traffic and assist with inquiries.
- Maintain the cleanliness and orderliness of common areas and all public spaces.
- Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance.
- Provide key support to the sales and marketing team by managing inquiries effectively.
- Follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests.
- Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately.
- Assist with maintenance orders, either on paper or through an electronic system.
- Monitor emergency calls, doors, and fire alarms, responding according to established policies and procedures.
- Assist with scheduling job applicant interviews for department heads.
- Track incoming/outgoing residents and guests and perform daily resident check-ins per policy.
- Be an active member of the community’s emergency response team.
- Maintain a professional appearance and good personal hygiene in accordance with company policies.
- for long periods, work in various environments, lift up to 40 lbs, and occasionally climb stairs, lifts, or ladders.
- Assist with special projects or tasks as assigned.
- Detect and prevent suspicious behavior, vandalism, theft, and other criminal activities through effective surveillance and response.
MINIMUM REQUIREMENTS
- High School diploma or GED required.
- Prior customer service, front desk, and telephone experience preferred.
- Valid Texas Driver’s License required.
- Excellent communication and customer service skills; strong problem-solving skills, good judgment, and attention to detail.
- Proficient in PC skills, including Microsoft Office, Word, and some Excel.
- Understanding of HIPAA requirements.
- EOE/M/F/D/V
About Village on the Park Stonebridge Ranch
Parent group profile
The Aspenwood Company
Home Care & Senior Care Services1500 employeesFounded 1996
Houston-based senior living hospitality firm providing independent living, assisted living, and memory care services for seniors.
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