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Front Desk Clerk

Hilton Grand Vacations
Charleston, USA
Full-time
Junior · 1+ years experience
Onsite
Discovered 2 days ago

Full Job Posting

Qualifications

  • What are we looking for?
  • A professional demeanor.
  • Proficient English language, both verbally and in writing.
  • Previous Front Desk experience preferred.
  • At least one year of front desk or customer service experience.
  • Ability to multi-task responsibilities and prioritize.
  • Our dedication to excellence is recognized and celebrated by some outstanding accolades, including being named to Newsweek's Top 100 Most Loved Workplaces® list consecutively in 2021 and 2022, awarded two sought-after Stevie® Awards in The 20th Annual American Business Awards® including a Gold Stevie for Company of the Year – Hospitality and Leisure and a Silver Stevie Award for Achievement in Growth, being named a top company in Travel & Hospitality by LinkedIn on its 2022 Top Companies Industry Edition list, ranking first in the hotel and travel industry on Dave Thomas Foundation’s “Best Adoption-Friendly Workplaces” list and becoming a Great Place to Work® certified company in 2022.
  • Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement
  • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Responsibilities

  • Main Responsibilities:
  • Inputs information into the reservation's system.
  • Assists guests with reservations or changes as the need arises.
  • Generates invoices and collects payments.
  • Maintains safety deposit boxes.
  • Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
  • Prepares and consistently restocks the front desk with supplies including preparing arrival packets.

Preferred Qualifications

  • Previous Front Desk experience preferred.

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