Front Desk Agent (Saudi Nationals Only) - Chinese language speaker

Company Description

Job Description

• Is making every moment matter your true passion?
• Join us At Radisson Hotel Group, where delivering memorable moments is not just a skill but a heartfelt commitment.
• Ready to turn every check-in and check-out into an unforgettable experience?
• **Radisson Hotel & Residence Riyadh Olaya** is currently seeking a **Front Office Manager** to join our vibrant team.
• We are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences.
• As the **Front Office Manager**, you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.
• Our **Front Office Managers** love the hustle and bustle of life!
• It’s not just about check-in and check-out.
• It’s about everything in-between.
• You will manage our front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to the highest level.
• You will exude patience, empathy and have the personality to host the show, whilst managing budgets and inventory.
• As an integral part of the management team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.

Qualifications

• **Exceptional customer service: Proven ability to drive guest satisfaction and handle complaints with a professional demeanor.**
• **Communication skills:** Clear and effective verbal and written communication with guests, staff, and other departments.
• **Leadership abilities:** Experience of managing and motivating a team of front desk staff.
• **Organizational skills:** Ability to manage multiple tasks and prioritize work in a fast-paced environment.
• **Problem-solving skills:** Identify and resolve issues that arise at the front desk.
• **Time management:** Effective scheduling of staff and managing workflow.
• **Staff training:** Experience of overseeing the training and development of your team.
• **Knowledge of Front Desk operations:** Solid understanding of check-in/check-out procedures, reservation management and guest billing.
• **Adaptability:** Flexibility to handle unexpected situations and changing priorities.
• This position is available for **Saudi Nationals Only** as per local regulations.
• **Additional Information** **Why Join Radisson Hotel Group?**
• **Live the Magic of Hospitality -** Be part of a team that creates **exceptional experiences and memorable moments** every day.
• Let your **Yes I Can!** spirit shine as you bring hospitality to life.
• **Build a Great Career -** No matter your background or experience, we invest in your **growth, learning, and career development**—helping you reach your full potential.
• **Experience the Team Spirit -** Join a workplace that’s **inclusive, fun, and meaningful**.
• We celebrate diversity, support one another and foster a sense of belonging through our **Employee Resource Groups and inclusion initiatives**.
• **Lead with Your Ambition -** Your ideas, passion and drive matter!
• We empower you to **make a difference**—in hospitality, your community and beyond.
• **Enjoy Global & Local Perks -** No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide.
• Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
• **Join us in shaping the future of hospitality!** If you’re ready to **bring your talent, energy, and passion**, we’d love to hear from you.
• Apply now and let’s make every moment matter.
• We welcome applicants from all **backgrounds, abilities, and experiences**.
• If you need any adjustments during the application process, please let us know.