Freight forwarding Import Operations officer/Senior Officer
Role Overview
Freight forwarding import operations role in the Freight Forwarding / Logistics department, reporting to the Freight Forwarding Assistant Manager.
Manage inbound shipments from India, Korea, and China through delivery and system closeout, with timely updates, accurate documentation, and coordinated operations.
The description lists the job location as Jeddah.
Key Skills for This Role
Full Job Posting
Role overview
Freight forwarding import operations role in the Freight Forwarding / Logistics department, reporting to the Freight Forwarding Assistant Manager.
Manage inbound shipments from India, Korea, and China through delivery and system closeout, with timely updates, accurate documentation, and coordinated operations.
The description lists the job location as Jeddah.
Key responsibilities
- Track and evaluate shipper performance in India, Korea, and China.
- Ensure shipments are dispatched and delivered according to schedule; identify delays, bottlenecks, and process improvements.
- Maintain accurate inbound shipment records and provide timely status updates to internal teams.
- Coordinate with vendors, operations, and management for smooth shipment flow.
- Prepare shipper performance reports for management and maintain shipping documents, invoices, and shipment records.
- Assist with audits and internal reviews related to inbound shipments.
- Ensure compliance with company SOPs and regulatory requirements; communicate shipment issues or delays to internal stakeholders.
- Support continuous improvement initiatives in inbound freight operations.
Qualifications and experience
- Bachelor’s degree or diploma in Logistics, Supply Chain, Business, or a related field.
- Two to four years of experience in freight forwarding or logistics coordination.
- Experience with import shipments and shipper management.
- Knowledge of shipping documentation and trade compliance.
Skills and competencies
- Strong analytical and tracking skills; knowledge of Incoterms and ocean routes, with situation analysis skills.
- Excellent coordination and communication abilities, attention to detail, and accuracy.
- Ability to work under deadlines and handle multiple shipments.
- Proficiency in MS Excel and freight tracking systems.
Language requirements
- Good spoken and written English is required.
- Arabic is advantageous but not mandatory.
Performance measures
Timely and accurate updates on inbound shipments.
Shipper performance improvement metrics.
Reduction in shipment delays or discrepancies.
Accuracy of shipment records and reporting.
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