Freight Forwarder, Final Mile

The Freight Forwarder, Final Mile & Client Services supports a dedicated semiconductor customer by managing final mile transportation, shipment visibility, and customer communications. This role ensures critical shipments move safely, efficiently, and on time while delivering a high level of customer service.

Duties and Responsibilities

Coordinate domestic transportation from airports, ports, warehouses, and distribution centers.

Manage shipment execution, delivery scheduling, and final mile operations.

Provide proactive shipment updates and resolve service issues quickly.

Prepare and process required documentation for the client, internal stakeholders, and vendors.

Track and monitor shipments, providing regular updates to the customer on the status of their shipments

Work directly with the customer, carriers, warehouses, and internal teams.

Source transportation capacity and monitor carrier performance.

Ensure accurate documentation, system updates, and regulatory compliance.

Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws

All other duties as assigned

Educational background / Work experience

Prior experience in freight forwarding of any kind

Prior experience managing cargo for specialty or large key accounts

Direct client communication experience required

Experience with oversized, projects or any other out-of-gauge cargo is a benefit.

Skills & Competencies

Mathematical Skills

Ability to perform basic mathematical calculations, such as calculating costs and rates

Other Skills

Excellent organizational and time management skills

Strong communication and interpersonal skills

Attention to detail and accuracy

Ability to work well under pressure and in a fast-paced environment

Function / Market & Industry Knowledge / Business Acumen / Processes

Knowledge of freight logistics

Language skills

Fluency in English is required

Any level of Mandarin language is a plus

Computer Literacy

Proficiency in Microsoft Office Suite

Experience with logistics software and systems is preferred

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law. Additionally, each employee has the right to terminate his/her employment at any time. Except if employed in Montana, where termination requires just cause.

For this position, the expected base pay range is $23.58- $29.47 per hour. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.

DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.

Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.

To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

What moves you?

At DSV, we move more than goods. We move careers, ambitions and opportunities.

With close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.

Here, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.

Start here. Go anywhere

This is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.

If you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.

Visit dsv.com and follow us on LinkedIn, Instagram and Facebook

#StartHereGoAnywhere #LifeAtDSV